Acura of Berlin

It's always a pleasure I have purchased my autos from Acura of Berlin since 2010. The cars I have gotten are amazing but more importantly, the people that work here are bet I have purchased my autos from Acura of Berlin since 2010. The cars I have gotten are amazing but more importantly, the people that work here are better than amazing! Sales is great, service is great. I cannot say one bad word. Thank you guys for being a wonderful partner! More

Best customer service ever. Please give perry a raise! The rest of the staff were also friendly and helpful. Berlin Acura has a great team. The rest of the staff were also friendly and helpful. Berlin Acura has a great team. More

Everything was explained to me and broke down what services I would need . Followed Covid protocols wearing mask and gloves. Area looked well sanitized . Thanks services I would need . Followed Covid protocols wearing mask and gloves. Area looked well sanitized . Thanks More

Wonderful efficient service provide by Perry Guttman. Did a great job checking it my MDX and offering suggestions of what needed to be done service wise a great job checking it my MDX and offering suggestions of what needed to be done service wise More

Service is wonderful. They treat customers like family. Get the job done, always informing price ahead of time and making a loner car when needed. Rich is great. He explains everything and answers every qu Get the job done, always informing price ahead of time and making a loner car when needed. Rich is great. He explains everything and answers every question. Also this service department will squeeze someone in at the last minute when having problem with car. That is how My first visit was. I trust your service dept. Thank you More

Lease It was a pleasure working with everyone at Acura. This is my third lease and I have been satisfied each and every time. People are friendly and helpfu It was a pleasure working with everyone at Acura. This is my third lease and I have been satisfied each and every time. People are friendly and helpful More

Jessica, Ludney and Gino were outstanding!!Jessica went above and beyond!! Your detail department is Outstanding!! Very Pleased We Stopped!!!!!! My wife and myself were on the way to different dealer glad above and beyond!! Your detail department is Outstanding!! Very Pleased We Stopped!!!!!! My wife and myself were on the way to different dealer glad we didn’t!!!!! More

much improved The customer service has improved greatly. It was a pleasant visit compared to some times in the recent past. Keep up the new customer service approac The customer service has improved greatly. It was a pleasant visit compared to some times in the recent past. Keep up the new customer service approach! More

Great Car Service I made the appointment the day before for routine service. Everything was clearly explained to me on what services they would be performing and how lo I made the appointment the day before for routine service. Everything was clearly explained to me on what services they would be performing and how long it would take. On the day of service, again everything was described to me. I had received discount coupons through our email and also regular mail and was able to deduct close to $100.00 off my bill. The experience was much better than I had expected. More

New RDX purchase I just purchased a new RDX and worked with Manny. The car is fantastic, Manny was super helpful and knowledgable and the purchase process was painle I just purchased a new RDX and worked with Manny. The car is fantastic, Manny was super helpful and knowledgable and the purchase process was painless. More