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Acura of Berlin
Berlin, CT
1,056 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,056 reviews
April 01, 2023
Excellent the way they go over to make sure the client is satisfied is the best. satisfied is the best. More
by medyalylopez
Verified CustomerApril 01, 2023
Great service department, comfortable waiting area, appointments to accommodate my schedule, polite staff in service area and payment area. appointments to accommodate my schedule, polite staff in service area and payment area. More
by 2019MDX
March 30, 2023
Everyone was cordial, helpful and processed paperwork quickly! The service was done fast and the associate informed me of upcoming needed services. Very happy with Acura of Berlin! quickly! The service was done fast and the associate informed me of upcoming needed services. Very happy with Acura of Berlin! More
by MJ
Employees Worked With
March 30, 2023
Outstanding service each and every time we bring the MDX in for service to Keith. in for service to Keith. More
by mikecoronella
March 30, 2023
I’m very confident in this dealership. Very honest and always well taken care of. Very honest and always well taken care of. More
by mmbouch
Employees Worked With
March 30, 2023
The dealership is spotless all sales personnel are very friendly and knowledgeable willing to go out of there way to help customers also they know there equipment in the cars and explain things so a layman friendly and knowledgeable willing to go out of there way to help customers also they know there equipment in the cars and explain things so a layman can understand More
by DFORGIONE55
March 29, 2023
I am always very happy with my service at Acura. The staff is knowledgeable and helpful The staff is knowledgeable and helpful More
by kariccio
Employees Worked With
March 29, 2023
Rich and Keith have always gone above and beyond to take care of me and my vehicle. I have always received A-1 service as far as oil changes and repairs. They do a fantastic job and will always be a return care of me and my vehicle. I have always received A-1 service as far as oil changes and repairs. They do a fantastic job and will always be a return customer. More
by DAVEB10
March 29, 2023
Acura of Berlin’s service center has always been a professionally run operation. On this particular visit I was explained to by the service advisor that he was going out for his lunch break and he wou professionally run operation. On this particular visit I was explained to by the service advisor that he was going out for his lunch break and he would have another employee look out for my work to be done. I noticed my vehicle parked outside looking ready to be picked up and after a half hour I approached the check out window and sure enough, it was ready. I got lost in the shuffle. More
by BTAGLIA
Employees Worked With
