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Acura of Berlin
Berlin, CT
1,054 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,054 reviews
May 13, 2023
Keith Davis provides great customer service at all times and he does it with a smile. and he does it with a smile. More
by CIRINNA8
Verified CustomerEmployees Worked With
May 08, 2023
Jim made my vehicle search and purchase an amazing experience! He knew right away what I needed and led me right to the perfect vehicle for me. His customer service is superior above any dealership experience! He knew right away what I needed and led me right to the perfect vehicle for me. His customer service is superior above any dealership and sales person I have experienced so far! I look forward to my future purchases with Jim and Acura of Berlin. More
by Digincel
May 05, 2023
Accommodating / personable/ thorough Patient w/ my questions as an older customer ; friendly ; appeared focused on my concerns, not in a hurry to move on to next customer, as was definitely not the ca questions as an older customer ; friendly ; appeared focused on my concerns, not in a hurry to move on to next customer, as was definitely not the case w/ salesman who sold me my car there. More
by LPEP10
Employees Worked With
5
April 30, 2023
Jessica in service 5 Great experience. Jessica got the car in and out and set up a follow up appointment for the additional service we needed. Jessica got the car in and out and set up a follow up appointment for the additional service we needed. More
by emstar
Employees Worked With
Hi
April 29, 2023
Outstanding service and courtesy. They wash your car which is outstanding. Waiting area is extremely nice and resourceful while you wait. They wash your car which is outstanding. Waiting area is extremely nice and resourceful while you wait. More
by JUNE4
April 28, 2023
The service department is always very easy to deal with. Service is prompt and as expected. Service is prompt and as expected. More
by SHAWN.MCCORMICK
