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Acura of Berlin
Berlin, CT
970 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 970 reviews
September 10, 2023
They are very welcoming, respectful, and pleasant. They provided fast service and provided detailed feedback of the service. They provided fast service and provided detailed feedback of the service. More
by JMATOS7445
Verified CustomerEmployees Worked With
September 10, 2023
The dealership is comfortable, clean and very well organized. The bathrooms were clean as well organized. The bathrooms were clean as well More
by Jo
September 09, 2023
I’ve brought my car to this location three times for service. I was told one thing on one occasion then when the car went back for the things it needed seemed like no one knew of what I was told would b service. I was told one thing on one occasion then when the car went back for the things it needed seemed like no one knew of what I was told would be done. Very poor communication. Also I was told parts needed to get ordered and I would receive a call to schedule which I never did. I called for 2 weeks and no one ever called me back. I finally got a hold of someone to schedule the visit then things I was told would be done all of a sudden was new news. Management is lacking and communication is poor. More
by YYC
September 07, 2023
It has been a pleasure doing business with this dealership this is the third car that l have purchased from them always felt l came out on top service is fantastic dealership this is the third car that l have purchased from them always felt l came out on top service is fantastic More
by KSC6101
Employees Worked With
September 07, 2023
Best car dealership and service in Berlin, CT. People who work there are extremely pleasant!!! Always nice to go to place you want to always come back to. People who work there are extremely pleasant!!! Always nice to go to place you want to always come back to. More
by SARAH.DALFONSO1608
September 02, 2023
Great service Attentive great feedback Helpful and accommodating I highly recommend them for all service accommodating I highly recommend them for all service More
by ARTHUR.MCDOWELL
September 01, 2023
The representatives are very knowledgeable, helpful and courteous. We have purchased two vehicles from the dealership due to excellent service provided in sales and maintenance. courteous. We have purchased two vehicles from the dealership due to excellent service provided in sales and maintenance. More
by CATVAC1
September 01, 2023
Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed communication, made the customer feel comfortable, explain everything in detailed More
by Gojo41464
September 01, 2023
Helpful, friendly, prompt and great with communication. Would definitely continue to give them my business. Would definitely continue to give them my business. More
by marissa.ganesh
