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Acura of Berlin
Berlin, CT
1,024 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,024 reviews
January 17, 2024
Very low pressure environment, great attention to detail, fantastic friendly staff and fair pricing both on inventory and trade-ins. fantastic friendly staff and fair pricing both on inventory and trade-ins. More
by larakirstinanderson
January 17, 2024
I have had quite a few Acruas, most I’ve gotten through Acura of Berlin. I have always had a great experience, but my recent leasing experience was above and beyond that. I worked with Jim. The process was Acura of Berlin. I have always had a great experience, but my recent leasing experience was above and beyond that. I worked with Jim. The process was quicker than ever (usually I am there the full day when purchasing a vehicle). I felt like he truly cared what my needs and wants were, was completely transparent, and gave me the best deal for me. I look forward to my continued relationship with Jim and Acura of Berlin! More
by darc.apic
Employees Worked With
January 14, 2024
The experience is always pleasant and efficient The experience is always pleasant and efficient, the make you feel heard and understood experience is always pleasant and efficient, the make you feel heard and understood More
by David1962
Verified CustomerJanuary 04, 2024
Great overall service was in and Out in under an hour Also Received a complimentary car wash which was needed. Thanks a lot. Also Received a complimentary car wash which was needed. Thanks a lot. More
by Tyshawnred13
January 03, 2024
This is my 3rd Acura purchased from this dealership, I wouldn't go anywhere else! Always Amazing and hassle free! wouldn't go anywhere else! Always Amazing and hassle free! More
by brandipill
Employees Worked With
December 28, 2023
Amazing , spectacular, honest , easy , fast. All things stated describe my car shopping experience . 10/10 All things stated describe my car shopping experience . 10/10 More
by kyletaylor9616
Employees Worked With
Other Employees :
Jennifer Budaj, Moesha Garcia
December 17, 2023
Everyone at the dealership is always friendly and willing to help. KEITH has been there since l bought my car in 2012, he is always pleasant, has a smile in his face and will to assist in a way possible. to help. KEITH has been there since l bought my car in 2012, he is always pleasant, has a smile in his face and will to assist in a way possible. More
by AAYUB1
Employees Worked With
December 15, 2023
Very good service and returned the car immaculate. I didn’t expect that, I was pleasantly surprised I didn’t expect that, I was pleasantly surprised More
by K3BE53
Employees Worked With
Other Employees :
Ray Lattman, Jaime Andrzeicik
December 14, 2023
I already did this but Erica Casey was the best sales person I have ever dealt with so professional and knowledgeable person I have ever dealt with so professional and knowledgeable More
by User-301e25e0ae
