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Acura by Executive - Service Center

North Haven, CT

4.8
698 Reviews

698 Reviews of Acura by Executive - Service Center

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December 20, 2024

They always do a great job! I’ve been to other Acura dealerships in CT and this is by far my favorite. More

by Boe614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick ?
December 18, 2024

A great service / warranty experience! Completed the scheduled recall job, plus two additional repairs and two minor services that were nearing due dates. All while Mike kept us informed More

by TONY@TONYPLATANO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

December 18, 2024

Service was excellent and John N. was terrific. It was an easy process and I will be back. More

by DFIORE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience!

December 13, 2024

Very reliable dealer that one can trust. Always looking out for the best of the customer. More

by Ken Lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2024

Very polite and informative, always. John and Mike make a good team. Understand the issue and get it done with no hesitation and always goes above and beyond for me!! More

by RUGGIERONANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Acura by Executive responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

December 12, 2024

Michael is always helpful. The recommendations are accurate and honest. Thank you Acura by Executive and Michael. More

by maxcats203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Acura by Executive responded

Max, Thanks for sharing about your experience with Acura by Executive. Michael and our team appreciate your business and hope to see you again soon!

December 11, 2024

It is Never a problem when I go in for service at Acura in north Haven. More

by Kyles86tz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

December 08, 2024

currently diagnosed a project i could not fix in 5 my own. perfect experience for me! More

by KIM_N_DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

December 02, 2024

Acura Prompt helpful service John is the best Prompt helpful Service John is the best More

by KPDEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

November 27, 2024

Excellent service team! Mike is always thorough and efficient, explains things well and gives prompt updates on any work being done. More

by lhplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

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