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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
886 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 886 reviews

October 01, 2024

Very pleased with the Service managers, Nick, Mike and John. I never feel a hard sales pitch to replace or repair parts. Waiting room is clean and comfortable with amenities such as free coffee and snack More

by BUTTERFLYGEJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Oct 01, 2024 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

September 30, 2024

It’s a good dealership I recommend everyone to get their car serviced there before anywhere else because they work with you More

by Mangzz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 30, 2024

Michael is the best! ! I highly recommend this dealer and especially Michael! He is always quick to take care of me. Very efficient and kind. More

by SIERRA.AMARANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Acura by Executive responded

Sierra, we are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2024

John is great and able to help always in a timely fashionand is always a professional. More

by kevincburke68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Acura by Executive responded

Kevin, We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 20, 2024

Mike I hope this survey helps you out I'm proud of, you good job 👍 More

by TheMan8814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Acura by Executive responded

We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 18, 2024

Thanks for the services is exceptional thanks gays for everything we happy gracias por cuidar siempre de nuestro carro gracias More

by MARLENYVAZQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Acura by Executive responded

Thank you, Marleny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

September 17, 2024

I have been bringing in my cars for years and they are always very professional and helpful More

by Msgrove29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

September 16, 2024

Acura by Executive has excellent service department which means a lot to me when buying a car. One person that stands out the most is a gentleman by the name of Nicholas LaVacca service adviser goes above More

by DLSTIEWING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Acura by Executive responded

Thank you so much for your kind words for Nicholas, and for taking the time to leave us this wonderful service feedback!

September 12, 2024

I was traveling to CT from NC and my RDX needed a routine maintenance. Executive was gracious in accommodating my schedule and was able to do the work while I waited. I found the staff to be friendly and ef More

by Lucie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Sep 12, 2024 -

Acura by Executive responded

Thank you for your very kind review, Lucie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

September 12, 2024

This dealership is always extremely professional and does a great job completing the necessary work. More

by Susan.generous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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