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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
900 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 900 reviews

December 02, 2024

Acura Prompt helpful service John is the best Prompt helpful Service John is the best More

by KPDEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2024

Everyone was very helpful and kind while I was shopping and ultimately purchasing my new Acura. Jo Ann was very efficient and I appreciated her friendly nature and help. More

by OREO410
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Acura by Executive responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura by Executive are glad to have you as a customer.

November 27, 2024

Excellent service team! Mike is always thorough and efficient, explains things well and gives prompt updates on any work being done. More

by lhplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2024

Quick detailed completed the tasks as promised on time and to my satisfaction excellent service More

by PLANDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 17, 2024

They are attentive to my needs. They know I’m fussy with my car, and are careful with it. More

by DSANGI7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2024

Brought car back for rear brakes. Front right tire had a screw in it. Never met the service guy. More

by KATAL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 08, 2024

Easy in and out, appreciated loaner car, responsive and courteous service agent, good explanations of services recommended (e.g., brake fluid, tires). A little expensive. More

by RTOSIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2024

After Acure of Milford failed to have the loaner car I has scheduled for my dealer recall service estimated to last 3 days, I called Acura by Executive. John handled everything in a highly professional ma More

by bagleycat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2024

John is very professional and nice. He accommodates my schedule and will explain anything that I question or need clarification on. More

by Mel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Acura by Executive responded

We are very happy John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 04, 2024

Thanks to Alexyss and Josue, I was able to drive off with the car that I wanted!! These people are wonderful, and will work diligently to get you approved. I was very pleased with the customer service that I More

by Lynesha
Recommend Dealer
Yes
Employees Worked With
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexyss Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Acura by Executive responded

Hi Lynesha: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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