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Acura by Executive
North Haven, CT
958 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 958 reviews
March 20, 2025
Everyone there was excellent. Knew history of my vehicle and listened to my concerns. Everything was addressed to my complete satisfaction. Knew history of my vehicle and listened to my concerns. Everything was addressed to my complete satisfaction. More
by CPELLA
Verified Customer
March 20, 2025
Michael was exceptionally professional and highly helpful. My overall experience with the dealership was nothing short of exceptional. helpful. My overall experience with the dealership was nothing short of exceptional. More
by Bellacc1962
March 13, 2025
Every one was helpful and friendly, made my experience a great one. The service rep, took time to take me trough the process great one. The service rep, took time to take me trough the process More
by Ishmael
March 13, 2025
Very prompt, courteous and professional. Easy to work with and excellent communication throughout the service process. Took my vehicle in as scheduled and returned it within the timeframe p Easy to work with and excellent communication throughout the service process. Took my vehicle in as scheduled and returned it within the timeframe promised. More
by Jeff S 1953
Employees Worked With
March 13, 2025
One was very courteous And polite. He listened to us and explained everything. It was a pleasure to have him as our salesman He listened to us and explained everything. It was a pleasure to have him as our salesman More
by BOBHOWELL
March 13, 2025
The staff was friendly & knowledgeable. I appreciated the videos demonstrating what work needed to be done & that I could share video for my husband to review. I appreciated the videos demonstrating what work needed to be done & that I could share video for my husband to review. More
by Noelle
Employees Worked With
March 09, 2025
I recently purchased a 21 Acura TLX. First & foremost, the customer service from start to end was nothing but pleasant, simple, & accommodating. John Torre was understating of my needs First & foremost, the customer service from start to end was nothing but pleasant, simple, & accommodating. John Torre was understating of my needs & helpful in orienting the vehicle w/ me. In addition, both John & Erica Casey understood my schedule & assisted in reaching my agenda. Lastly, they were polite & non harassing. I recommend Acura by Executive & would most certainly use them again! More
by WOODYROAD
March 06, 2025
Their customer service is wonderful. The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what w The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what was going on. More
by srmoore823
Employees Worked With
March 05, 2025
They guys were great. They took me right in and had the car done 3 days early. I will use them in the future They took me right in and had the car done 3 days early. I will use them in the future More
by Georgeesco1
Employees Worked With
March 05, 2025
Appreciated the timely and detailed communication, including the in-depth video explaining my car’s evaluation and service recommendation. including the in-depth video explaining my car’s evaluation and service recommendation. More
by lisavar24
Employees Worked With
Other Employees :
Paul who helped schedule appt
