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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,207 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,207 reviews

May 01, 2019

Top Notch Experience We had a seamless & most pleasant experience working with Ryan in Sales, Scott in Management and Doug in Finance. All three were friendly, efficient, More

by BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Campbell
May 01, 2019 -

Acura Of Pembroke Pines responded

We certainly have a great team here at Acura of Pembroke Pines. We are happy to hear that you found all three of your experiences pleasant! Thank you for the review and your business!

May 01, 2019

Excellent experience at Acura of Pembroke Pines Manny and Camilo are both professionals who really know their stuff. A pleasure to lease a car from them. Good deal from Dino, too! Thank you guy More

by tato386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza, Manny Perez
May 01, 2019 -

Acura Of Pembroke Pines responded

See you then, Diego! Acura of Pembroke Pines appreciates your business!

May 01, 2019

Revised Mileage from 10k to 7500 Nickel & Dime on Accessorie I asked for a quote on 10,000 miles and when they wrote up the lease it was 7,500. They also “nickel and dimed” on accessories. Almost $40,000 for a c More

by Scammed on Mileage & Accessories w/no oil changes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager
May 01, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear you feel as though you've been given a poor deal on your lease. We pride ourselves on offering the most aggressive lease programs in Florida. Our advertised specials are below the national advertised offers and they feature the lowest mile terms at the best monthly terms in order to offer the lowest payment. We include additional equipment on our vehicles that do not come as part of the standard factory equipment (i.e. window tint, wheel locks, door edge film, etc.). The cargo cover accessory is offered at a discounted price if the customer so chooses to purchase it. The manufacturer does no include that as standard equipment with this vehicle. If you would like to discuss this further please contact the general manager at lschlossberg@czag.net.

May 01, 2019

Everyone was very friendly . As soon as we entered the dealership we were greeted with smiles. Joe our salesman was very patient with me when it came to finding the perfect vehi More

by Samymtz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you enjoyed your experience here at Acura of Pembroke Pines. Thank you for leaving us the review!

May 01, 2019

Excellent experience every time! There is one reason I always come back to see David when I need to renew my lease. That is because I receive the best service every time. David makes More

by orayna81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
May 02, 2019 -

Acura Of Pembroke Pines responded

We appreciate the recommendation and your business! David makes each of his customers feel comfortable during their experience, and is very communicative in terms of rights, benefits, obligations, etc. Thank you for highlighting his hard work!

April 30, 2019

Amazing service My reason for the visit at Acura was for service and It was a excellent experience having my car for service fast and accurate. I definitely will reco More

by gregory0390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Pinto , Camilo Torregroza
May 01, 2019 -

Acura Of Pembroke Pines responded

Thank you for the review and the future recommendations! Acura of Pembroke Pines appreciates your business.

April 30, 2019

Schedule Recall The service agent Neville took good care of my ans set me up with a loaner vehicle for the recall troubles. He is extremely friendly and courteous. More

by lovelynoel09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
May 01, 2019 -

Acura Of Pembroke Pines responded

Courtesy is something Neville always makes sure to provide! Thank you for coming to Acura of Pembroke Pines for your service needs.

April 30, 2019

Jordan Ferber is awesome! I drive 36 miles round trip to come here when I have an Acura dealership 4 miles away because of the quality of the service and all around operation o More

by J.STRYKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Acura Of Pembroke Pines responded

We are glad that you value our Service Department so highly. 36 miles is worth the trip for a service center you can trust! Thank you for the review!

April 29, 2019

Excellent service, I’ve being customer of Acura of PP for many years and always have been satisfied with service. Anthony Morales did his best on satisfying wh More

by MARIBEL.LOPEZ05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morales
Apr 30, 2019 -

Acura Of Pembroke Pines responded

We appreciate all of your business over the years, Maribel! Anthony is great at getting people in the car they are looking for. Thank you for leaving us the excellent review!

April 29, 2019

Leased a new Acura MDX James Chalmers my salesperson and Yobany was my finance person. Both were knowledgeable, polite, professional, and accommodating. I was changing out a More

by lingram921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Acura Of Pembroke Pines responded

We are glad you are happy with our service and your decision! Thank you for leaving us the review and choosing Acura of Pembroke Pines!

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