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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,207 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,207 reviews

May 04, 2019

FiveStarsRating I took my car in on Thursday, no hassle at all. Nelson took care of me and my vehicle. He knew the service would be lengthy. I was placed in a loaner More

by LAWCOLE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson in service also Luis
May 06, 2019 -

Acura Of Pembroke Pines responded

The pleasure was ours! We appreciate your great review and recommendation.

May 04, 2019

The staff is friendly and patient they listen to your needs They Pembroke Pines team excel in customer service they listen and work with you to reach your goal. The atmosphere is pleasant and the inventory awe More

by TMAFIN@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Acura Of Pembroke Pines responded

We always strive to deliver the best customer service we can. Thank you for leaving us the great review!

May 04, 2019

Good job Marco is one the best advisors I have ever used very knowledge / will continue to used him as my advisor as. Long as I have an acura More

by MANDRAY1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
May 06, 2019 -

Acura Of Pembroke Pines responded

Marco is very knowledgeable and trustworthy advisor when it comes to the Acura brand. We are glad you enjoyed your experience with him! Thank you for the review.

May 04, 2019

Great Service Jordan had the issue I was having was corrected in a timely manor the first time, the waiting room was nice, the car was washed when returned More

by PAPINI.JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Acura Of Pembroke Pines responded

We were happy to resolve the issue quickly and efficiently! Thank you for leaving us the review.

May 02, 2019

Techs and Supervisors can not duplicate discrepancy First of all automobile is under new power train warranty, service consultant informs that a check up fee applies, that is not the case per contractua More

by n126dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nevel
May 03, 2019 -

Acura Of Pembroke Pines responded

After a car is over 50,000 miles we must charge a diagnostic fee. If it is determined that the issue is covered by the warranty, the fee is waived. We apologize for this inconvenience. If you would like us to check your transmission again for the issue you are having, we would be happy to re-diagnose it for any problems. For any further questions or concerns regarding your vehicle or the warranty agreement, please contact our general manager at lschlossberg@czag.net.

May 02, 2019

James was efficient! He knew what I wanted and worked with me to make the deal happen. We were out with a new car as fast as possible More

by gabbay.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Acura Of Pembroke Pines responded

We are glad you found your experience here at Acura of Pembroke Pines to be quick and efficient! Thank you for leaving us the review and enjoy the new ride!

May 02, 2019

Great Service!! I'm currently on my 5th Acura MDX, have purchased and leased from various dealers but I will always bring my MDX for service to Jean. I can't say enou More

by dvj59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
May 03, 2019 -

Acura Of Pembroke Pines responded

Jean is a pleasure to work with when getting service done to your vehicle. Thank you for highlighting his excellent service! We appreciate the review.

May 02, 2019

Oil Change Always friendly service when coming into ACURA. My needs were met without hesitation. Mr. Remy was helpful getting me in and out so I could get to m More

by DREE1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy
May 03, 2019 -

Acura Of Pembroke Pines responded

We are glad we were able to meet your needs in a timely manner! Thank you for coming to Acura of Pembroke Pines for your service. We appreciate the review!

May 01, 2019

Great service , great advisor Mack Remy!!!!! Great service, great advisor Mack Remy!!!!!Vert attentive intelligent advisor and very knowledgeable concerning my TL.. Mack always returns calls in a More

by JIM12BEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great service , great advisor Mack Remy!!!!!
May 01, 2019 -

Acura Of Pembroke Pines responded

Mack is always a pleasure to work with when it comes to taking care of your vehicle. Thank you for highlighting his efforts and our service department!

May 01, 2019

Amazing experience Met Joe U. at the car show on Sunday. My boyfriend and I spent about 40 minutes schmoozing with him. Spoke to him a few times throughout the week, More

by jodiba328
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Acura Of Pembroke Pines responded

Joe is a pleasure to talk to whether it's business or casual. We are glad you love the RDX and thank you for your business!

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