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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,842 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,842 reviews

October 02, 2019

Mack is the BEST Mack was very helpful! Had me In and out! Called me for additional service my vehicle needed! Mack has made the experience great and easy! More

by ebenezeryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Oct 02, 2019 -

Acura Of Pembroke Pines responded

You can always rely on Mack for an great service experience! Thank you for your business, and leaving us the 5-star review.

October 02, 2019

Oil change A+ Oil change and service was fast and great. Jean at service was great as always. Will always recommend Acura of Pembroke Pines. A plus More

by ALEK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jean
Oct 02, 2019 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience. We appreciate your business, and the 5-star review!

October 02, 2019

Excellent service Marco Pinto is the best he answered all our questions and took the initiative to go further in trying to find the problem with the car by reaching out More

by RB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annia Devereaux
Oct 02, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Marco. Thank you for choosing our service department at Acura of Pembroke Pines for your automotive needs!

October 02, 2019

SLOW SERVICE AND FIGHT BETWEEN EMPLOYEES I WAS THERE FOR OVER 3 HOURS... JUST PURCHASING MY LEASE. THE ONLY FINANCE GUY WAS HARRASSED BY ONE OF THE MANAGERS TO THE POINT THAT THEY WENT OUTSID More

by LUISDEVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ANTHONY
Oct 02, 2019 -

Acura Of Pembroke Pines responded

Luis, there must have been some sort of misunderstanding of what actually took place. However, we apologize for your negative experience. Please contact our GM, Larry, at lschlossberg@czag.net if you would like to discuss this matter in further detail. We appreciate your time, and your business.

Oct 02, 2019 -

LUISDEVILLE responded

No misunderstanding. It happened and it lasted about 30 minutes with laughs from your employees outside in the parking lot. The rep that helped me apologized for the inconvenience... the lady that was with the finance guy was petrified. No need to contact the gm as I'm not going back there.

October 02, 2019

No fix for the 2019 RDX infotainment system I am so angry about how Acura is dealing with this issue. I paid top dollar for all the tech features and a majority of them don’t work. The dealershi More

by davidknell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson
Oct 02, 2019 -

Acura Of Pembroke Pines responded

David, we are very understanding and mutually frustrated as well with the situation regarding the infotainment system on certain vehicles. We will inform you as soon as we have found a solution. We are waiting on the manufacturer to provide us with a way to resolve this.

October 02, 2019

Very Professional They are very professional i went for a regular auto service and they even wash my car the customers service was excellent all employees very professi More

by EDUH305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2019 -

Acura Of Pembroke Pines responded

Thank you for recommending our service department! We are glad to hear you enjoyed your service experience here at Acura of Pembroke Pines.

October 02, 2019

Always a pleasure to go there Marc always make sure I received the best service from the oil change to the car wash .You guys are the best at Acura of Pembroke Pines .....thank you More

by PTASSY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
Oct 02, 2019 -

Acura Of Pembroke Pines responded

It's Marc's and rest of the team's pleasure delivering a quality customer service experience. Thank you for your business, and taking the time to leave us the excellent review!

October 02, 2019

Great Experience I came in on a Saturday night towards closing time... My salesman Jorge was very helpful as far as finding the Tlx that I wanted. I'm very satisfied w More

by KEREY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you enjoyed your car-buying experience here at Acura of Pembroke Pines. Thank you for your business and the 5-star review. We hope you enjoy the new ride!

October 02, 2019

Awesome!!! Awesome because my Service Representative, Jean is excellent!! The price I purchased my car for was good but my trade in offer should have been m More

by SKY027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean , Customer Support
Oct 02, 2019 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience with Jean. We appreciate the positive review and your business. Regarding your trade-in offer, we can assure you that we pay top dollar for trades as much as, if not more, than any other dealer in the market. We base our trade-in values on real time auction reports and we offer as much as we possibly can. If you have further questions, you can email our GM at lschlossberg@czag.net.

October 02, 2019

Always great Always a pleasurable experience with Jordan Ferber. He takes great care of me, values my time and gets me in and out as quickly as possible. Always fr More

by jackiekreitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Acura Of Pembroke Pines responded

You are always in great hands with Jordan in our service department. Thank you for highlighting your experience, and choosing our dealership for your automotive needs.

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