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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,502 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,502 reviews

July 18, 2019

Great experience I gave this rating 5 stars because Terry was an amazing salesman. He was fast and attentive. He made my overall experience with Acura one of a kind. B More

by reidchiante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Acura Of Pembroke Pines responded

We are glad we were able to deliver you a memorable car-buying experience! Thank you for choosing Acura of Pembroke Pines, and we look forward to seeing you again!

July 18, 2019

Customer service The Service was very prompt service team did everything in a timely manner I will use the service department again in the future when needed More

by ACNEUNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Jul 19, 2019 -

Acura Of Pembroke Pines responded

Come back anytime you need your vehicle to be worked on. We are always happy to be of service! Thank you for the review, and choosing Acura of Pembroke Pines.

July 17, 2019

ILX Recall Nelson was very helpful and the recall did not affect our ILX. I also had service A and tire rotation done. I was out of there in 1 1/2 hours. More

by CWRAY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Jul 17, 2019 -

Acura Of Pembroke Pines responded

Efficiency is our Service Department's primary goal! We are glad you enjoyed your experience with Nelson and the rest of the team. Thank you for leaving us the 5-star review!

July 17, 2019

Excellent They were able to negotiate a good price for the mdx 2019. Im very happy. Thank you so much. I really like the dealorship,staff. More

by pancho-boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Acura Of Pembroke Pines responded

We are glad we could provide you with a positive car buying experience. Thank you for the 5-star review, and choosing Acura of Pembroke Pines!

July 17, 2019

Good Service I didn’t have appointment and they worked me in and provided great service. My car has a recall and the associate kept me in the loop the entire time More

by andreanajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure Mario maybe.
Jul 18, 2019 -

Acura Of Pembroke Pines responded

We always like to keep our customers well informed throughout the service process. Thank you for highlighting your positive experience! We appreciate your review.

July 17, 2019

Car service Marco Pinto delivered a great customer service experience as usual. Very professional and approachable. Waiting time without having an appointment was More

by AMOCA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jul 18, 2019 -

Acura Of Pembroke Pines responded

We are glad you always enjoy doing business with Marco. He is a wonderful Service Department representative to have around. Thank you for leaving us the 5-star review!

July 17, 2019

Marco Pinto was very professional and helpful I took advantage of a coupon via email for accelerated A or B service. Service was excellent and the 40 point inspection is very helpful. I will be b More

by FRANCOCST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Jul 18, 2019 -

Acura Of Pembroke Pines responded

We look forward to seeing you again! Thank you for leaving us the 5-star review.

July 16, 2019

Excellent service Jean Louis was able to get the repairs done quickly and he kept me informed as to the status since I was waiting. Exceptional service! More

by TWIEL128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Jul 16, 2019 -

Acura Of Pembroke Pines responded

Happy to hear that you left our service department satisfied with our work! Thank you for taking the time to leave us the review, and choosing Acura of Pembroke Pines.

July 16, 2019

Trustworthy, pleasant service We were very pleased as usual with our service visit at Acura of Pembroke Pines. Our Service Writer, Jean, is the main reason we trust Acura and this More

by Mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Jul 17, 2019 -

Acura Of Pembroke Pines responded

Jean is a great representative of our store as a whole. We pride ourselves in our customer care and service. Thank you for choosing Acura of Pembroke Pines for your service, and leaving us the positive review;.

July 16, 2019

My Temporary Tag was Taken The dealership mis handled my temporary tag when they put my permanent plate on my car. My old temp tag was taken and used on another vehicle so More

by JOHN_CLEMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Perez
Jul 16, 2019 -

Acura Of Pembroke Pines responded

John, we are sorry for any inconvenience this may have caused. We are not sure how this could’ve happened based on our typical protocol for the disposal of temporary tags. Please contact the general manager via email at lschlossberg@czag.net if you have any questions.

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