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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,208 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,208 reviews

May 16, 2019

Excelent The service was excelent, those gays are the best , I wellcome again, thanks alot, I Will see the company again. Hello thanks Acura May 17 2019 More

by alvarohardila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco pinto
May 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us the review! Acura of Pembroke Pines appreciates your business.

May 15, 2019

Very Patient and willing to make the customer happy! Manny was amazing! he was very patient from beginning to end. Joe made me feel welcomed and took the time to calm all my fears. He was able to answer More

by REIGNBEAUDUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kalouf, Manny Perez
May 15, 2019 -

Acura Of Pembroke Pines responded

Joe and Manny do a great job at making their customer's feel welcomed and comfortable throughout the entire car buying experience. We are glad you enjoyed your time with them and at our dealership! We appreciate the review and your business. Thank you for choosing Acura of Pembroke Pines! We hope you enjoy the new ride!

May 15, 2019

Don Young is worse than Comcast at customer service Based on the horrible customer service provided by Don I would never recommend this dealership. Ryan did a great job but it was lost due to Don’s ter More

by TRENT.BYRD
Recommend Dealer
No
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Young, Customer Support
May 15, 2019 -

Acura Of Pembroke Pines responded

Trent, we are sorry to see that you feel your experience at our dealership was dissatisfying. The Pre-Owned Nissan that you purchased at our dealership was traded in with no floor mats and we did our best to represent this in our pricing. We found floor mats that fit your model Nissan, but since we are not a Nissan dealership we don't have their accessories. If you would like to discuss this matter in further detail, please contact the GM Larry at lschlossberg@czag.net.

May 15, 2019

The battery life is terrible but the service was excellent I am very disappointed with the battery life of the Acura vehicles. My previous Acura's battery died when it was only a year and a half, my son's Acu More

by OMARTINEZ1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
May 16, 2019 -

Acura Of Pembroke Pines responded

Thank you for bringing this issue to our attention. We will certainly make note of this problem that you have been experiencing with your Acura vehicles. We appreciate you highlighting our Service Department and leaving us the positive review. Acura of Pembroke Pines appreciates your business!

May 15, 2019

Great Service I contacted Mack Remy after having an issue with my car battery. He immediately inquired about anything I may need to make it to the dealer. Once I ar More

by DAVIDOZORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy, Customer Support
May 16, 2019 -

Acura Of Pembroke Pines responded

We are extremely thankful to have a person such as Mack on our service team. We are glad you enjoyed your experience with him when bringing your car in to fix the battery! Thank you for taking the time to leave us the review.

May 15, 2019

Quick and easy Fast oil change and tire rotation In and out in 90 minutes in and out. The waiting area is top notch and the bathrooms clean More

by BRUCEKLEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack remi
May 16, 2019 -

Acura Of Pembroke Pines responded

We are glad you found our Service Department to be clean and efficient! We appreciate you leaving us the review.

May 15, 2019

ACURA EXCELLENT SERVICE Jean Luis always goes up & beyond to provide excellent services,he exceeds expectations and deserves a raise,ever since visiting Acura of Pembroke Pin More

by djwaynezodiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Luis,mike Duggan
May 16, 2019 -

Acura Of Pembroke Pines responded

We appreciate the kind words! Jean is certainly great at providing top-notch customer service. Thank you for choosing Acura of Pembroke Pines for your service needs!

May 15, 2019

Nelson was great! Wonderful communication! Nelson was great! Wonderful communication and follow through! I was very happy and will bring my car back to the service center in the future. More

by SBRODY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson in Service
May 16, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Nelson and the rest of our service center. Thank you for leaving us the review and we look forward to seeing you again!

May 15, 2019

Car Service for my RDX Service B16 The service was excellent, that’s why I keep coming back. My service representative was Jean M. Louis. Hey Excellent representative. My car is running More

by FREDERICKAFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean M Louis
May 16, 2019 -

Acura Of Pembroke Pines responded

We appreciate your business and the review! Thank you for choosing Acura of Pembroke Pines for your service needs.

May 15, 2019

Top Notch I can say that Acura of Pembroke Pines Service Center provides Top Notch service. From the moment you drive in to the moment you leave your kept info More

by soniapoly201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
May 16, 2019 -

Acura Of Pembroke Pines responded

Remy is great at what he does! Thank you for the kind words. Acura of Pembroke Pines appreciates the review and your business!

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