Acura Of Pembroke Pines

Much Needed Update Due to fantastic reviews of the 2019 RDX we decided to switch from Audi and Lexus to Honda's up scale brand Acura. The 2019 RDX lives up to its revie Due to fantastic reviews of the 2019 RDX we decided to switch from Audi and Lexus to Honda's up scale brand Acura. The 2019 RDX lives up to its reviews and we love the car. Thant being said the service department needs an upgrade. We found the service department to be under par. When driving in for service we had to hunt for our designated service writer. The entrance was around the corner of the building and not very well marked if at all. We were told the the service writer would be with us shortly and we should wait in the waiting area which was not what we we call upscale. Once we connected with the service writer and explained why we had brought the car in, we were offered a loaner. We were told to go across the entrance drive way to an extremely small free standing pre construction like cubicle where we had to wait outside as there was another customer already in there and there was certainly no room for anyone else. We had asked the service writer when we should return and were told after 2pm. We returned to the dealership after 3:30pm to find out that nothing had been done to the vehicle even though we pointed out exactly what and where the problem was and even stuffed a bright green rag to stop the rattle and mark the location of the problem. We were told the the technician couldn't find the rattle as he never removed the rag! We live completely on the other side of town and a little communication from the dealership would have made a world of difference in time and inconvenience. When returned the following day to pick up the vehicle it was returned to us with bird droppings rolling down the side and we had to ask for it to be cleaned. Coming from other top of the line dealers of our past vehicles this was a huge disappointment. More

Great Awesome ! Mack Remy and the whole team are great . There’s really nothing more to say . You guys have all been great . I’ll recommend people when I ca Awesome ! Mack Remy and the whole team are great . There’s really nothing more to say . You guys have all been great . I’ll recommend people when I can . More

Great service and smooth transaction Acura of Pembroke Pines is the best place to buy an acura, you get excellent service from the sales staff and they make buying a car very easy anyone Acura of Pembroke Pines is the best place to buy an acura, you get excellent service from the sales staff and they make buying a car very easy anyone looking to buy an Acura should with out a doubt head to Acura of Pembroke Pines, they don’t disappoint. More

Excellent service I bought my MDX in for a recall and while I was there. Jordan Ferber made me feel welcome and the waiting area was clean and comfortable. I even talke I bought my MDX in for a recall and while I was there. Jordan Ferber made me feel welcome and the waiting area was clean and comfortable. I even talked to a salesman about trading my MDX in for the new Aspec model!!! I highly recommend this dealership. By far the best Acura dealership in south Florida. More

Best experience in purchasing a car Annia assisted us with the purchase of my used RDX, she has a very calming personality and was extremely patient with us. I will definitely refer fam Annia assisted us with the purchase of my used RDX, she has a very calming personality and was extremely patient with us. I will definitely refer family and friends to Acura of Pembroke Pines. More

Nail in tire and recall Amazingly thorough and professional. Mack is the best! This will always be my center no matter how far! Best customer service. I live in Delray Beach Amazingly thorough and professional. Mack is the best! This will always be my center no matter how far! Best customer service. I live in Delray Beach and they were not as professional as PP-Acura. More

Marco Pinto is the MAN!!! Came in with short notice but was able to get everything handled and was given a rental while they worked .. car was returned squeaky clean and fresh Came in with short notice but was able to get everything handled and was given a rental while they worked .. car was returned squeaky clean and fresh More

Window Seal Replacement Somewhat lengthy seal replacement due to having to order the seal. It took two appointments to accomplish the work. Work done correctly and on time. Somewhat lengthy seal replacement due to having to order the seal. It took two appointments to accomplish the work. Work done correctly and on time. More

Battery replacement The battery die, we call the service department and told us to bring the car right away so they replace it very fast , we are very pleased with the se The battery die, we call the service department and told us to bring the car right away so they replace it very fast , we are very pleased with the service, thank you! More

Great It went smoothly as promised It was quick and easy. They had the car I wanted in stock. I will recommend Manny to anyone I can. It went smoothly as promised It was quick and easy. They had the car I wanted in stock. I will recommend Manny to anyone I can. More