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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,296 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,296 reviews

May 07, 2020

Professional Very satisfactory customer service. The service guy who assisted me with a tire issue on my Acura, Marcos was very professional and helpful. He came f More

by TRIANITA1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
May 11, 2020 -

Acura Of Pembroke Pines responded

Thank you for your support! Glad you had a positive experience with our service team! Let us know if you have any further questions!

May 06, 2020

Great as usual! Sean was awesome. There is a reason we have leased over 10 cars from this dealership and we keep coming back. Thank you again for making this especi More

by pauldeitado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
May 07, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your positive feedback at Acura of Pembroke Pines! We look forward to seeing you again when you lease your next vehicle!

May 06, 2020

Terry was amazing!! He was professional, super efficient and he took extra precautions to ensure our safety during this pandemic. Terry is very honest and upfront...he will not waste your time. If you need More

by tisha004
Recommend Dealer
Yes
Employees Worked With
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Acura Of Pembroke Pines responded

Hello Tisha, thank you for your rave review and kind words about Terry! Have a great day!

May 06, 2020

Car purchase The vip rep Rodney Veasley was very easy to work with and did an outstanding job. I was honestly reluctant to buy another Acura but he was able to get More

by joemac501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Vealey
May 07, 2020 -

Acura Of Pembroke Pines responded

Hello Joe, thank you for taking the time to leave this review! We are happy to hear that Rodney was easy to work with, and we will pass your feedback along to management! Thanks!

May 06, 2020

Excellent service as always. The vehicle was delivered when promised or even earlier and the service attendant was extremely attentive and very knowledgeable. Great experience More

by danetimothy916
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Acura Of Pembroke Pines responded

Timothy, we're delighted to hear about your efficient service experience! Have a great day!

May 05, 2020

I had a very pleasant experience! Theresa Perrier was very patient, helpful and professional. I also like the fact that I did not have to spend the whole day at the dealership, very fast service! More

by DAPHNEEDERVIL
Recommend Dealer
Yes
Employees Worked With
Theresa Perrier
May 05, 2020 -

Acura Of Pembroke Pines responded

Hello, thank you for taking the time to leave this five-star review! We are happy to hear that you had a great experience with Theresa Perrier! Have a great day!

May 05, 2020

They're amazing! My car was making that weird noise when I start it in the norming. I took it there, since it was late on Saturday, I got a loaner (RDX 2020) :D...very More

by DEN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean-Louis, Mack Remy and Jhonny.
May 07, 2020 -

Acura Of Pembroke Pines responded

We are so happy you had an amazing experience working with both Jean and Mack! We will pass along your positive feedback to them!

May 05, 2020

Michael took great care of my husband and I. We received nothing but professional service. Not only did he find us a quality vehicle with exceptional features.Michael took the time to give us a walk through More

by SKYLIMIT1226
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Acura Of Pembroke Pines responded

Hello, thank you for the rave review! We are so happy to hear Michael made your car buying experience enjoyable! Have a great day!

May 04, 2020

I had a bad experience with you guy. Never in my life I had those type of customer service. Scott is a liar. Giovanni is slow and have bad customer service and Douglas was super rude when he talked to us. More

by BETANDY
Recommend Dealer
No
Employees Worked With
Scott Ticker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Acura Of Pembroke Pines responded

Hello, we want to start by saying sorry to hear that your vehicle was stolen. Furthermore, we are puzzled as to why you had a bad experience with us. You got a great deal on a preowned 2017 Honda Pilot, and we gave you a brand new Acura loaner car while we cleaned and detailed your vehicle for its departure. We can understand your frustrations for having to spend 5 hours at the dealership; unfortunately, that was not in our control as we were at the mercy of your bank waiting for approval. We would like to understand your frustrations better, so if you would like to discuss further, please reach out to our General Manager Larry at lschlossberg@czag.net.

May 04, 2020

Best car buying experience I've ever had. Everything was straight forward and honest. They worked with me all throughout the process. Thanks a bunch. More

by JONAKEUNG
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Acura Of Pembroke Pines responded

Hello, thank you for the rave review, and congratulations on your new vehicle! We hope to see you again at Acura of Pembroke Pines!

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