Acura Of Pembroke Pines

It was a nice establishment the people was nice. I had an unexpected problem with my vehicle and it was resolved in a timely manner. Thanks I had an unexpected problem with my vehicle and it was resolved in a timely manner. Thanks More

Acura of Pembroke Pines is well ubicated, with an offer of vehicles and the the right services. of vehicles and the the right services. More

The staff was very friendly. Answered all my questions. When it’s time for my next car they are at the top of my list. Answered all my questions. When it’s time for my next car they are at the top of my list. More

Fast, easy and reliable service. Special thanks to Michael Duggan, Jorge Ramirez and Olivia Garcia! Special thanks to Michael Duggan, Jorge Ramirez and Olivia Garcia! More

Lucas was top notch and very attentive throughout the entire process. The over all work done on the car was great and very happy with how the work was done. Lucas went the extra mile and helped me coordi entire process. The over all work done on the car was great and very happy with how the work was done. Lucas went the extra mile and helped me coordinate/communicate with outside transport to ensure a smooth process. I am going to recommend a few of my friends make the trip as I did from Ocala, FL to have this shop perform any work. Great experience. More

Had a very nice experience. Even though they were busy we felt that they took care of us. The transaction was smooth and quick. Even though they were busy we felt that they took care of us. The transaction was smooth and quick. More

Absolutely Great and amazing personable and respectful quality staff always putting the customer first. Safety is paramount. quality staff always putting the customer first. Safety is paramount. More

Fantastic, Lucas was very helpful and answered all my questions and concerns. Recommending him to all Acura owners questions and concerns. Recommending him to all Acura owners More

Title: Deceptive Practices and Poor Service Rating: ★☆☆☆☆ I had a very disappointing experience with Acura of Pembroke Pines. On May 16th at 9:00 PM, I purchased a vehicle because the dealership was c ★☆☆☆☆ I had a very disappointing experience with Acura of Pembroke Pines. On May 16th at 9:00 PM, I purchased a vehicle because the dealership was closing. They promised to give me a loaner car the next day and said they would keep my car until it was fixed, estimating it would take approximately five days. On May 17th, I returned the car to have the mechanical issues taken care of. They called me on May 24th, and I picked up the car on May 25th. However, the mechanical problems were not fixed. I called their office to return the vehicle, and since May 25th, they have had the car, claiming they are working on it. During this time, they promised to transfer me into another vehicle. They initially tried to get me to buy a different vehicle three times the cost of my original purchase. Then, they brought me a second vehicle, which was two times the cost, and a third vehicle, also two times the cost. I went from a vehicle that cost me $13,000 (a 2016 model) to vehicles they wanted me to purchase that would cost $35,000. I made it clear I was not willing to spend more than what I agreed to initially. They finally gave me a loaner car. However, when I informed them I would report them, I have not heard from them since, and I still have their loaner car. I am unsure what to do or who to complain to, so I am writing this review to warn others. Title: Deceptive Practices and Poor Service Rating: ★☆☆☆☆ I had a very disappointing experience with Acura of Pembroke Pines. I purchased a vehicle that had a significant mechanical issue. The dealership assured me they would take care of any mechanical problems, which was a major factor in my decision to buy the car. However, once I signed the papers and brought the vehicle back for repairs, they refused to address the mechanical issue I reported on the day of purchase. The car was kept for five days, but instead of fixing the crucial mechanical problem, they only changed the windshield wipers, brakes, and tires. This did not resolve the core issue that I initially brought to their attention. I feel deceived and let down by their lack of transparency and unwillingness to fulfill their promises. I would caution others to be very careful and ensure any issues are addressed before finalizing a purchase with this dealership. More

This is my 4th time leasing a vehicle here. As always I am very satisfied and very confident with what Gio recommend me. As always I am very satisfied and very confident with what Gio recommend me. More