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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,451 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,451 reviews

October 05, 2021

The sales staff is disorganized and has no management skills and won't follow through. In other words amateurs like one would find at a used car lot. They will take your money but then the customer servi More

by peter66
Friendliness
Recommend Dealer
No
Employees Worked With
Oct 19, 2021 -

Acura Of Pembroke Pines responded

We're disappointed to read this review and assure you we take your feedback seriously. We strive for better for our customers and will be addressing this issue with our team. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 04, 2021

The acura of pembroke pines is the fast and efficient regular service IHave ever run onto More

by triptic08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Oct 05, 2021 -

Acura Of Pembroke Pines responded

This review means more to our team than you know! Thank you for being a loyal customer! - Acura of Pembroke Pines

October 04, 2021

On time service. Nice waiting lounge. Good coffee. Work was done in promised time and as quoted. More

by Rikus
Recommend Dealer
Yes
Employees Worked With
RON
Oct 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for your positive feedback! We're honored to receive your support! -Acura of Pembroke Pines

October 04, 2021

Made everything quick and easy. Was referred to them by a good friend from a brother dealership. Everything went well More

by Bunny33317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Thanks for giving Acura of Pembroke Pines a chance to earn your five-star review! We are glad to have you as a customer!

October 04, 2021

Have purchased 3 Acura’s in the past and worked with several others for maintenance of those cars- this was by far the WORST experience I’ve ever had with Acura. I went in on a Wednesday night around 5 More

by Jleone712
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Oscar Olive IV
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service - Kevin
Oct 18, 2021 -

Acura Of Pembroke Pines responded

We appreciate you bringing this information to our attention. We understand your frustration and would like to discuss this to help resolve these concerns. Please contact me at your earliest convenience to discuss this in more detail. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 03, 2021

Easy process to get into a new acura lease as a loyalist. Ryan Reeves made sure to get us a deal that worked for our budget. More

by JESSICALYNNKB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review, Jessica! Ryan and our team appreciate your 5-stars! -Acura of Pembroke Pines

October 03, 2021

The car I was not in stock but they quickly pivot to find one that I’d be happy with. Financing was quick and simple. More

by yani1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Congrats on your new purchase! Glad we were able to assist! -Acura of Pembroke Pines

October 03, 2021

Always great service and communication, thank you Ron and the Acyra Pembroke Pines service team! More

by KAMG954
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Ron and our team at Acura of Pembroke Pines appreciate your review, and look forward to seeing you next time!

October 02, 2021

We were negotiated over the phone, drove down to Pembroke, picked up the car. This was a terrific experience with no surprises. It took a little time to create, print, and sign the paperwork, but More

by ROYCE.SNYDER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Olive IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for your awesome five-star review, Royce! We're so happy the Acura of Pembroke Pines team made your visit worthwhile!

October 02, 2021

Amazing service from start to finish. THANK YOU ALLISTER HARRY YOU OUT DID YOURSELF !! Thank you for your great customer service and all your help and guidance. More

by joanypfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allister Harry
Oct 04, 2021 -

Acura Of Pembroke Pines responded

We're honored for your 5-stars! Harry and our team are thrilled to have you as a customer, and hope you choose our team for all future automotive needs! -Acura of Pembroke Pines

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