Acura Of Pembroke Pines

My experience buying an Acura was a bit different from what others might expect. I started the process on Saturday but didn’t drive my car home until Wednesday. Throughout the process, Joseph was very kin what others might expect. I started the process on Saturday but didn’t drive my car home until Wednesday. Throughout the process, Joseph was very kind and understanding of my concerns. The financial manager, Rob, was also very kind and shared some excellent advice. Lastly, Kelly from insurance was incredibly nice and willing to help, which made the experience even better. More

Service performed on 11/11/24. Complaint. Invoice states Tires pressure with Nitrogen, Tires rotation. I marked the 4 tires before I brought in for service. There was no Tire rotat Complaint. Invoice states Tires pressure with Nitrogen, Tires rotation. I marked the 4 tires before I brought in for service. There was no Tire rotation performed. Set out on a trip to Orlando. Warning on dash. Both front and and back left " Low Tire Pressure " Returned to the dealership on 27th. met with Lucas Perez, " outstanding Service Writer " explained the tire issue and ask for a new rear wiper blade. Vehicle was taken to service area. Rear Wiper was replaced. Service mechanic returned in 15 minutes laid the Invoice on Mr. Perez's desk with keys and walked out. Mr. Perez returned and stated all was taken care of. On my drive home the same low tire warning showed on dash, I thought it might take a short drive to adjust the pressure. Returned home, no change, Called Mr. Perez, he ask if possible to return. Mr. Perez was upset as he had specifically informed service to correct the tire pressure. I arrived back and Mr. Perez stated he would personally take care of the tire issue. 30 minutes later the vehicle was returned, with an apology. I assured him I was not disappointed in his performance, Mr. Perez has always performed his duties toward the Leidig's He is the one bright star at your dealership. This is the 2nd new Acura purchased from your dealership. I will not purchase again. One additional note , the cashier charged $23.39 for the wiper blade twice. Contacted Mr. Perez, who stated he would correct the error. More

Service Advisor Jean Louis went above and beyond with helping us get our vehicle cleared from a major recall for our MDX. His professionalism didn’t go unnoticed. That you for always being so understandi helping us get our vehicle cleared from a major recall for our MDX. His professionalism didn’t go unnoticed. That you for always being so understanding of ours needs as a customer. Thank you Jean Louis!!! More

Always excellent service thank you for the service, I’ll keep renovating my lease with Acura keep renovating my lease with Acura More

Misleading information on your website. When I mentioned it to people from service they told me everybody knows is an issue but nobody does anything about it. On your Acura of Pembroke Pine When I mentioned it to people from service they told me everybody knows is an issue but nobody does anything about it. On your Acura of Pembroke Pines you advertise 24 months of road hazard assistance when you change your tires at the dealership. You also promote a 89 dollars alignment if completed when tires are changed. I drove to the dealer just to be told none are applicable anymore. Those were the two main reasons I picked you. I could have get a better deal somewhere else. What you are doing is false advertising More

I usually don’t leave reviews, and I’m skeptical of car dealers, but this experience buying with Acura of Pembroke Pines was fantastic. Very welcoming and friendly staff, easy process, and they even went t dealers, but this experience buying with Acura of Pembroke Pines was fantastic. Very welcoming and friendly staff, easy process, and they even went the extra mile for me. Eric and staff in the detail department were fabulous, and my salesman Mr Wen Hung was awesome! I will be coming back for car washes too! Thank you for going above and beyond Acura of Pembroke Pines! More

The service was excellent. I was very pleased with everyone who helped me and I'm very happy with my new car. I was very pleased with everyone who helped me and I'm very happy with my new car. More

Ryan and Kramer made the process smooth, easy! Great experience! No hassle, in and out. Great experience! No hassle, in and out. More

Very good sales person and finance department and above all the general manager is the best. all the general manager is the best. More

Excellent customer service and support. Will recommend to friends and family to visit and buy a car Will recommend to friends and family to visit and buy a car More