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Acura Columbus - Service Center

Dublin, OH

4.9
1,295 Reviews

1,295 Reviews of Acura Columbus - Service Center

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June 13, 2025

Accurate wait time. Had no issues with services. Service advisor communicated bey well with expectations etc. More

by Taelorls98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Very friendly and accommodating staff. Service is way over priced, car wasn’t even washed not clean when picked up. I had a new windshield installed and it is dirty inside and out. I comm More

by Sdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Always appreciate the service experience from the valet drop off to the communication during service appts. Todd and Zach always have customer service engagement w estimated service time and easy check ou More

by tomclements42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Acura Columbus responded

Very nice! Thank you - I really appreciate it. Todd and Zach are a great team. Thanks, John Connelly Owner/Acura Columbus

June 08, 2025

Jami was kind and compassionate. She worked hard to explain what was needed now regarding my car maintenance. I felt like she heard me and respected me. When I picked up my RDX it no More

by Kristikandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Acura Columbus responded

Very nice! Thank you so much for taking the time to write. Jami is great and thanks for your kind words. Thanks, John Connelly Owner/Acura Columbus

May 29, 2025

We’ve purchased and had our Acuras serviced at Columbus Acura for over 25 years. We’ve had/have some other makes of cars too, but those dealerships lag way behind Columbus Acura in the area of service! Tha More

by msayre7929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Acura Columbus responded

Thank you 25x over! Such a nice note and we greatly appreciate it. Thanks, John Connelly Owner/Acura Columbus

May 29, 2025

Jaime is always a pleasure to work with. She makes it so easy and convenient. More

by Autumn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Acura Columbus responded

So nice - I agree on Jami! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

May 27, 2025

Very prompt and courteous kept me updated on anything that went on would definitely be back More

by hillbilly3081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Acura Columbus responded

Good news! I am glad Eric could help. Thanks, John Connelly Owner/Acura Columbus

May 16, 2025

When buying a car you always wonder about the dealership and will they help you take care of your car. With Acura of Columbus you can stop worrying. I found myself in a situation where a dealership could More

by Nick C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
May 20, 2025 -

Acura Columbus responded

Love this review! So glad that Shannon was able to help. Definitely made my day reading this. Thanks, John Connelly Owner/Acura Columbus

May 15, 2025

Acura Of Columbus is an amazing dealership! They are welcoming and efficient on all their services! I would recommend Acura Of Columbus to all of my friends and family because of the fabulo More

by patrichamilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Acura Columbus responded

What a wonderful recommendation - thank you! So nice and greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

April 30, 2025

They were great in all aspects…. Really thank you for being professional guys specially Tod More

by mo.abudayah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Acura Columbus responded

Very nice! I am glad Todd and James could help. Thanks, John Connelly Owner/Acura Columbus