1,295 Reviews of Acura Columbus - Service Center
Accurate wait time. Had no issues with services. Service advisor communicated bey well with expectations etc. Had no issues with services. Service advisor communicated bey well with expectations etc. More
Very friendly and accommodating staff. Service is way over priced, car wasn’t even washed not clean when picked up. I had a new windshield installed and it is dirty inside and out. I comm Service is way over priced, car wasn’t even washed not clean when picked up. I had a new windshield installed and it is dirty inside and out. I commented about what insurance was paying and was told I should get new insurance. Maybe I should find a new dealership More
Always appreciate the service experience from the valet drop off to the communication during service appts. Todd and Zach always have customer service engagement w estimated service time and easy check ou drop off to the communication during service appts. Todd and Zach always have customer service engagement w estimated service time and easy check out. Thanks Tom Clements More
Jami was kind and compassionate. She worked hard to explain what was needed now regarding my car maintenance. I felt like she heard me and respected me. When I picked up my RDX it no She worked hard to explain what was needed now regarding my car maintenance. I felt like she heard me and respected me. When I picked up my RDX it not only ran well but looked beautiful! Washed and swept! 🙌 More
We’ve purchased and had our Acuras serviced at Columbus Acura for over 25 years. We’ve had/have some other makes of cars too, but those dealerships lag way behind Columbus Acura in the area of service! Tha Acura for over 25 years. We’ve had/have some other makes of cars too, but those dealerships lag way behind Columbus Acura in the area of service! Thanks Acura Columbus!! More
Jaime is always a pleasure to work with. She makes it so easy and convenient. She makes it so easy and convenient. More
Very prompt and courteous kept me updated on anything that went on would definitely be back that went on would definitely be back More
When buying a car you always wonder about the dealership and will they help you take care of your car. With Acura of Columbus you can stop worrying. I found myself in a situation where a dealership could and will they help you take care of your car. With Acura of Columbus you can stop worrying. I found myself in a situation where a dealership could have made it hard to get the proper solution. But not Acura of Columbus. Shannon the service manager is a certified master technician. He took the time to ride with me in the car and listen to me. Then he resolved the issue and convinced Acura it was a warranty issue. This could have gone the other way. It is nice to know this dealership has integrity More
Acura Of Columbus is an amazing dealership! They are welcoming and efficient on all their services! I would recommend Acura Of Columbus to all of my friends and family because of the fabulo They are welcoming and efficient on all their services! I would recommend Acura Of Columbus to all of my friends and family because of the fabulous Customer Service from purchasing my car to the service that I receive! More
They were great in all aspects…. Really thank you for being professional guys specially Tod Really thank you for being professional guys specially Tod More