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Acura Columbus - Service Center

Dublin, OH

4.9
1,171 Reviews

1,171 Reviews of Acura Columbus - Service Center

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June 07, 2024

Everyone was very professional and informative on the work that was done to my vehicle and I would recommend your Business to anyone. More

by rqhoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

I had a very positive experience at Acura today. Everyone was friendly d performed my service timely More

by rtmcci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Never disappointed. Fantastic service. In my over 12 yrs of going there, the service team always explain in details. Clayton has been my service guy on and off. He is j More

by Jtmancini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

They communicate via text and phone. Always fast and easy! Great customer service from beginning to end! More

by bwilliams97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Acura Columbus responded

Fantastic! Love to read it was fast and easy. Thanks for trusting us and glad Zach could help. - John Connelly Owner/Acura Columbus

May 31, 2024

Quality service always friendly. It is always a pleasure to bring in my car for them to look at. More

by stkeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Acura Columbus responded

Very nice and thanks for your trust! We appreciate it. Thanks, John Connelly Owner/Acura Columbus

May 24, 2024

Great service very knowledgeable employees and helpful Fixed my car AC and breaks and remote starter very happy with the service and tech Clayton was great and helping me through the process. Thx More

by Msvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Acura Columbus responded

I am glad Clay could help — thanks for taking the time to write! - John Connelly Owner/Acura Columbus

May 22, 2024

very efficient service operation. waiting area has comfy chairs, good snacks, and coffee. I sort of feel like all dealerships overcharge, but this one takes good care of you while the More

by Lael W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! Hopefully we can justify our pricing for you — we spend a lot of time trying to make sure we are in-line with all independent and franchised operations. I appreciate your kind words! - John Connelly Owner/Acura Columbus

May 20, 2024

I am always impressed by the honesty of their employees. I had forgotten that the wipers weren’t working well. They identified them as bad during an inspection and replaced them for free. More

by idigditches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Acura Columbus responded

Thanks for taking the time to write — very nice! We really appreciate it, - John Connelly Owner/Acura Columbus

May 20, 2024

I was impressed by the efficiency and professionalism of all. Starting with the gentleman who greeted me at the stop sign and the other person in a blue windbreaker who opened up he door got me. Zach was gr More

by Docairway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel
May 27, 2024 -

Acura Columbus responded

All great! I am glad Zach, Laural and the team could help. Thank you very much! - John Connelly Owner/Acura Columbus

May 14, 2024

Service was timely and very professional. Non-pushy. Agent was very knowledgeable. Checkin was easy More

by mebeaulieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Acura Columbus responded

Good news! Thanks for giving us the opportunity to help, - John Connelly’ Owner/Acura Columbus

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