James Perrin

This dealership has a great professional team! Service scheduling and follow up are timely. Always greeted with courteous staff at arrival. Services were finished on time as estimated, and a det Service scheduling and follow up are timely. Always greeted with courteous staff at arrival. Services were finished on time as estimated, and a detailed report was provided at the end. Very nice dealership! More

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Great service and people! I recommend their service department to all seeking honesty in repairs! I recommend their service department to all seeking honesty in repairs! More

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I was very satisfied with the service I received on my RDX.. Everyone I interacted with was very knowledgeable and helpful. RDX.. Everyone I interacted with was very knowledgeable and helpful. More

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Consistently excellent service - for small & big things. Got to service for an oil change at 8:30 and was gone by 9:30. Thank you Got to service for an oil change at 8:30 and was gone by 9:30. Thank you More

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Excellent customer service and timely. My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! More

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Very pleasant experience, clean waiting area, knowledgeable staff and helpful. Didn’t mind waiting for the services to be completed at quoted price knowledgeable staff and helpful. Didn’t mind waiting for the services to be completed at quoted price More

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Columbus Acura takes customer service to a new level. . service team are professional, courteous, and prompt! . service team are professional, courteous, and prompt! More

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The service department is always friendly and helpful. The service was done in a timely manner and the waiting area was clean and comfortable. The service was done in a timely manner and the waiting area was clean and comfortable. More

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Acura Columbus exceeds my expectations every single time I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (cust I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (customer service rep who answered my call) James (cashier, and I think he was filling in for Jami today), and Eric (Parts) on this visit. Love this dealership! More

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The loaner car was nice. They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service More

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