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1,237 Reviews of Acura Columbus - Service Center
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December 03, 2024
Thanks to the Acura Columbus service team for quickly fixing an emergency problem I had with my car. I notified them on Saturday morning, they scheduled a service call for Monday and fixed my car's prob fixing an emergency problem I had with my car. I notified them on Saturday morning, they scheduled a service call for Monday and fixed my car's problem as I waited. Greatly appreciated. More
by RP Heard
November 20, 2024
They are professional, efficient and direct in communication regarding services needed for your vehicle. I appreciate that my car always comes back clean and with the gauges reset. communication regarding services needed for your vehicle. I appreciate that my car always comes back clean and with the gauges reset. More
by lisamichele83
Employees Worked With
November 12, 2024
Excellent customer service. I appreciate that everyone always takes great care of my car, and makes sure I am taken care of while I wait. I appreciate that everyone always takes great care of my car, and makes sure I am taken care of while I wait. More
by Cathy Doseck
November 08, 2024
Seamless and enjoyable service experience from booking, drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times. More
by David Gachie
Employees Worked With
November 06, 2024
Excellent service from the time you make a call, to the scheduling, your arrival and your departure. By far the best automotive service dept I have experienced. scheduling, your arrival and your departure. By far the best automotive service dept I have experienced. More
by Brian.strayton
November 01, 2024
The quality of service was absolutely excellent. Initially their pricing was wrong, and the value of service was underestimated; because of this, the service representative offered a coupon due to t Initially their pricing was wrong, and the value of service was underestimated; because of this, the service representative offered a coupon due to the error, which was greatly appreciated. More
by KBD
Employees Worked With
October 21, 2024
I took my '23 TLX in for service. The service department was quick, and efficient. The waiting room was comfortable and had lots of drink choices to choose from. The service department was quick, and efficient. The waiting room was comfortable and had lots of drink choices to choose from. More
by jjmac
Employees Worked With
October 08, 2024
Very courteous and prompt service Got me in and out in the allotted time Very helpful the allotted time Very helpful More
by Cjkikta
Employees Worked With
October 08, 2024
Service is performed based vehicle requirements with explanations about is being done and why. The work is completed when promised. Loaner vehicles are easy to arrange when necessary. If there is an urg explanations about is being done and why. The work is completed when promised. Loaner vehicles are easy to arrange when necessary. If there is an urgent need for service staff works to accommodate you. More
by zpdlin
Employees Worked With
October 02, 2024
Acura of Columbus knocked it out of the park again. Communication is spot on. They make sure I’m informed, comfortable and they over deliver. Communication is spot on. They make sure I’m informed, comfortable and they over deliver. More
by TM
