Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,258 Reviews

1,258 Reviews of Acura Columbus - Service Center

Sort by
February 20, 2025

They have good service, nice people and finished me on time, my visit went so smooth! More

by Roula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Efficient, friendly service. No surprises. Nice waiting room. They complete the work ahead of schedule More

by johnkellyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Acura Columbus responded

Very nice - thank you! We appreciate it. Glad the visit went well. - John Connelly Owner/Acura Columbus

February 11, 2025

Thank you for the service! ! The service center is always very efficient and friendly. Just wish the car wash wasn’t always broken. More

by jenernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Acura Columbus responded

Me too. The pipes bursting was not a great day. Glad we could service your car though. Thanks for writing. - John Connelly Owner/Acura Columbus

February 07, 2025

Very good! Clayton was super and kept me informed while my mdx was in the shop. More

by Njcleland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Acura Columbus responded

Good news! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

February 06, 2025

The use of Lyft was amazing. It helped plan our day with the car in the shop. More

by Seemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Acura Columbus responded

Glad the ride helped! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

February 02, 2025

The service department is the best. Everyone is super helpful and very professional. The staff is knowledgeable, friendly and experts in their field. More

by VerRonica9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Acura Columbus responded

So nice - thank you! Thanks for taking the time to write - we appreciate it! - John Connelly Owner/Acura Columbus

January 30, 2025

Service dept was very helpful & kept me informed on everything going on with my TLX. So polite & courtesy too More

by djmo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Acura Columbus responded

Good news! Thanks for taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

January 22, 2025

Bought our first Acura in 1986 from your dealership and have owened Acura ever since. I don’t even consider any other brands I am 91 now and so don’t drive a lot. My 1918 rdx has only 23000 miles. This i More

by Jds1934@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Acura Columbus responded

Very nice and meaningful! My Dad started the dealership in 1986 and he was born in 1928. It means more than you know that you have stuck with us for 39 years. Be well! Thanks, John Connelly Owner/Acura Columbus

January 21, 2025

Communication was great. I was always aware of what was going on with the car. I really appreciate being kept in the loop. More

by lyndsey_roby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Acura Columbus responded

Love this — communication is the key to our success. Sometimes it breaks down, but we work every day to make it work. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

January 21, 2025

I have been using this dealership and service department exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excelle More

by cismarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Acura Columbus responded

I am honored by your recommendation — thank you 25x over! Kristi and Jami are fantastic. You certainly made my day with your incredibly nice words. Thanks, John Connelly Owner/Acura Columbus

1
...