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Acura Columbus - Service Center

Dublin, OH

4.9
1,264 Reviews

1,264 Reviews of Acura Columbus - Service Center

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March 19, 2025

Got me in without appointment and took great care of me thanks a lot greatly appreciate More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura Columbus responded

Glad Todd and the team could help! Thanks for taking the time to write - we appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 19, 2025

I have used this dealership since 2006 and have always been pleased. Tge facility is clean and organized with a nice lounge for waiting whine huge car is serviced. The technicians are friendly yet p More

by Spitler, linda1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura Columbus responded

Wow - 19 years - that is a long relationship and we greatly appreciate it! I am very thankful for you. Thanks, John Connelly Owner/Acura Columbus

March 18, 2025

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes More

by PaulBohmlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura Columbus responded

Agreed on the loaners! Crazy that we have about 45 of them ($2.7 million in inventory that we finance with the bank) and we seem to have them all booked out every single day. Glad you like the texting - so do I very much. We are very fortunate to have Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley and I am glad they have been helpful to you. Thanks, John Connelly Owner/Acura Columbus

March 04, 2025

My experiences at Acura Columbus have always been pleasant. In sales and service you are treated as a valued customer. I believe them to be a fair and honest business establishment. More

by crbtsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Acura Columbus responded

Very nice! Thank you for the kind words. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

February 28, 2025

I’ve been a customer for years and appreciate the service department especially Jamie she’s great. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Acura Columbus responded

Thanks for your trust in us and Jami - we greatly appreciate it! Thanks, John Connelly Owner/Acura Columbus

February 27, 2025

Corporate paint warranty unacceptable, dealership level helped out. We plan to change to another brand More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Acura Columbus responded

Glad we could help out at our level — wish we could do more. Please know we are here if you need us. - John Connelly Owner/Acura Columbus

February 20, 2025

They have good service, nice people and finished me on time, my visit went so smooth! More

by Roula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Acura Columbus responded

Glad it went smooth! Thanks for taking the time to write. Have a good weekend. - John Connelly Owner/Acura Columbus

February 15, 2025

Efficient, friendly service. No surprises. Nice waiting room. They complete the work ahead of schedule More

by johnkellyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Acura Columbus responded

Very nice - thank you! We appreciate it. Glad the visit went well. - John Connelly Owner/Acura Columbus

February 11, 2025

Thank you for the service! ! The service center is always very efficient and friendly. Just wish the car wash wasn’t always broken. More

by jenernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Acura Columbus responded

Me too. The pipes bursting was not a great day. Glad we could service your car though. Thanks for writing. - John Connelly Owner/Acura Columbus

February 07, 2025

Very good! Clayton was super and kept me informed while my mdx was in the shop. More

by Njcleland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Acura Columbus responded

Good news! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

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