Acura Columbus - Service Center

This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service cente for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service center where you pull up to the doors and drive in. I was rather confused of how the process worked. There didn’t seem to be adequate signage. On top of the lot being very congested. The rest of the process went well. Clayton was very helpful and informative. More

Outstanding Customer Service! Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. . Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. . More

The staff greeted me, as I pulled up, directed me to the service counter and they took care of me efficiently. Very courteous. service counter and they took care of me efficiently. Very courteous. More

Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do no within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do not know her name. Thankfully, I worked with Clay and he is top-notch! Very willing to help, And very accommodating! Thankfully, because there weren’t any courtesy cars, they were willing to come pick up our vehicle and bring it back. More

Outstanding service, very well satisfied; Qiuite impressed by all services & with your staff. I will be back impressed by all services & with your staff. I will be back More

I purchase cars from this dealership because of the service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchas service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchase cars from them. More

The staffs are professional, friendly, and answer all of my questions. I would highly recommend to my friends. my questions. I would highly recommend to my friends. More

All’s good under the hood! Really appreciate the service department getting our car serviced faster than they estimated and for the friendly conversations I have with the sale Really appreciate the service department getting our car serviced faster than they estimated and for the friendly conversations I have with the sales guys while I’m waiting. It always a good experience. The only way it could have been better would be to have a working car wash 😎 More

Great dealership and great service. We have been clients for years and will continue going forward. We have been clients for years and will continue going forward. More