Ackerman Toyota

This was the most pleasant car buying experience I've had yet. Ray greeted us right as we walked in and listened to what we were looking for. When we got back from a test drive he had several cars pulled u yet. Ray greeted us right as we walked in and listened to what we were looking for. When we got back from a test drive he had several cars pulled up that met our search criteria. The evaluation process for our trade was very quick. Ray presented us with an offer on our trade that was more than we had hoped for and offered a price on the new truck that was extremely fair. There was no back and forth meetings with the sales manager, etc. Their first offer was what we were expecting after doing our research. It couldn't have been smoother. Adam the Business manager was great as well. He didn't try to push any extras or unneeded coverage on us. And he beat our preapproved loan by a significant amount. The only thing that could have made me even more happy was if I got to leave with my truck that day. They had to do a swap with another dealer and it took till Monday to get it (came in on Saturday). BUT, I got exactly what I wanted and they didn't even hesitate going out and finding the one I wanted. I would highly recommend Ackerman Toyota to anyone looking for a new Toyota. More

matt and adam were very professional in their approach to me as a customer. they were very friendly and were upfront with any defect in the car. we felt very comfortable throuout the process of purchasing th me as a customer. they were very friendly and were upfront with any defect in the car. we felt very comfortable throuout the process of purchasing the car. matt explained everything about the options available with prices and answered all my questions to my satisfaction. More

I have bought many new cars over the years (4 in just the last 2 years), but have never had such a pleasant experience as I had with Ackerman. This is first time in all my experiences that the salesperson wa last 2 years), but have never had such a pleasant experience as I had with Ackerman. This is first time in all my experiences that the salesperson was completely honest and upfront about everything. (I do extensive research before buying a car, so I already know the numbers). This is also the first time I did not have to haggle about the price. The price Rebeccah quoted for the new car was excellent and the price given for my trade-in was very fair. I checked Ford, Chevrolet, Kia, Hyundai, other Toyota dealers, etc, and this was the most car for the money of any other brand or dealer. The business manager Dave was also very good to deal with. More

We were trading in a 4-year old Subaru for a new 2010 Toyota Venza that had already been marked down about $2,000. I was braced for getting a low-ball offer for our car, since the discount had already b Toyota Venza that had already been marked down about $2,000. I was braced for getting a low-ball offer for our car, since the discount had already been taken on the floor model. I was pleasantly surprised by a fair offer and minimal (1 time) back-and-forth to the manager. The entire experience was relatively quick and totally painless. I did not feel like I had been manipulated or cheated. This is the third Toyota I have purchased from Ackerman. I would recommend them to anyone without hesitation. More

Fantastic Experience. Darwin Bridges was a great salesman. He DID NOT high pressure me at all, and work very hard to meet my want and needs. He helped me find the right car, a 2009 Toyota Corolla, f salesman. He DID NOT high pressure me at all, and work very hard to meet my want and needs. He helped me find the right car, a 2009 Toyota Corolla, for the price I could afford. Dave in Finance was equally very professional. After the paperwork was signed, Dave continued being respectful by showing me how all the gadgets worked in the car, ie, windshield wipers, cd player, lights, etc. I drove away a very happy customer. Fran W. More

Meghan was friendly and courteous. When I stopped in, I just wanted to sit in a few vehicles and get the feel. I had never owned a Toyota. I informed her that I didn't want to feel pressured and she cert just wanted to sit in a few vehicles and get the feel. I had never owned a Toyota. I informed her that I didn't want to feel pressured and she certainly respected my request. I appreciated the way she presented herself and her desire to be of service. She accepted a cell phone call from me on her day off. She went above and beyond to be of service and in answering my questions, etc. She clearly explained all the features on the Corrola. I did not have this same experience with the purchase of my last car. Dave in the financial departent was equally professional. More

Very enjoyable experience. Excellent knowledge of the vehicle. Complete concern and care regarding my buying experience. Excellent sales person and staff. I would highly recommened Ackerman Toyota to vehicle. Complete concern and care regarding my buying experience. Excellent sales person and staff. I would highly recommened Ackerman Toyota to anyone wanting a great experience in car buying. More

Rebeccah Boulware was very straightforward and friendly from our first contact. She showed us the invoice price and offered the car for that price with no hassling. The trade-in appraiser was willing to wo from our first contact. She showed us the invoice price and offered the car for that price with no hassling. The trade-in appraiser was willing to work with us on our trade-in. After receiving a fair trade-in allowance (twice the amount offered from another area Toyota dealer), a deal was quickly formalized. The actual drive-away process on the day of sale took less than 1 hour, which included financing, signing of all paperwork, and the detailed inspection/explanation of our new car and its options, along with its warranties. Overall, the entire experience was low-key, no-pressure, and satisfying. We felt we got an exceptional car for a fair price in a relaxed business transaction. More

I am very happy with my new car and the service I received overall, but I was disappointed that I did not receive a refund for the rental car and fee to tell me what was wrong with my car the previou received overall, but I was disappointed that I did not receive a refund for the rental car and fee to tell me what was wrong with my car the previous day before I bought my new car. Also, it took a week for Ray to get back with me and he would not have gotten back with me if I had not called and reminded him initially. I would like my money back, because fter all Toyota got a whole new car from me. More

I bought my first Toyota (a Camry XLE) in 2004 from Ackerman Toyota and found it to be an excellent car. I never had any service issues. I do use Ackerman's Service Department for oil changes and rou Ackerman Toyota and found it to be an excellent car. I never had any service issues. I do use Ackerman's Service Department for oil changes and routine service and have nothing but high praise for them. The customer waiting area is always kept very clean, and stocked with fresh coffee,donuts and magazines. The service managers greet you immediately upon arrival, have always been friendly, cheerful and very helpful. I've even had occasion to speak to service technicians who also display the same friendly, helpful attitude and are very knowledgable. Recently I had been thinking about trading in for a new Camry. I received an offer in the mail (just prior to the St. Louis Auto Show weekend) that sounded too good to be true--triple rebates, 0% financing, high trade in value. I decided to go in and see what kind of offer I could get. Four hours later, I drove home in my new 2011 Camry XLE! Tom Finder, the Sales Consultant who greeted me as I stepped out of my car, made the whole process a very pleasant and stress-free experience. I never felt pressured, and if Tom was in doubt, or didn't know the answer to any of my questions immediately, he checked and got the correct answer for me (although he does know his stuff and I didn't stump him on much!). I felt he gave me a very fair deal, explained everything very clearly and took extra steps to make sure both my husband and I understood everything and that he had disclosed every possible detail. I would definitely recommend Tom and the dealership to anyone. More