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Ackerman Toyota

Saint Louis, MO

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rated
322 Reviews

2020 Hampton Ave

Saint Louis, MO

63139

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322 Reviews of Ackerman Toyota

August 19, 2012

I went shopping for a Tacoma at several dealerships and stopped by Ackermann's only to actually see one of these elusive vehicles. Apparently, dealerships only stock vehicles that are loaded. But, that i More

by RHSmith9260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebeccah Drannan, Rebeccah Drannan
August 05, 2012

Tom Finder was incredibly helpful. I went in looking at a $5,000 car and eventually, filled out a credit app. To my absolute shock, Tom came back and let me know I qualified for a brand new Toyota Corolla More

by muth3rluvx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Finder
August 03, 2012

7 28 2012 I TALFED WITH REBECCAH ABOUT A CAR AND SHE HAD WHAT I WAS LOOKING FOR SO WE DID ALOT OF BUISNESS ON THE PHONE. SHE WAS SO NICE AND HELPFUL EVEN SET MY PHONE UP FOR ME.SHE WAS ONE OF THE NICEST SAL More

by resale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
REBECCAH DRANNAN, Rebeccah Drannan
July 18, 2012

returned a dead toyota battery under warranty Parts dept refused to honor because service installed battery advised I would have to take it up with service but it was under warranty per parts dept. SERVIC More

by Richard Cullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department and parts department
Jul 19, 2012 -

Ackerman Toyota responded

It is a Toyota Motor Corp policy not an Ackerman Toyota policy. The battery is covered by Toyota Motor Corp warranty so we have to follow their policy. They are trying to make sure that the vehicle charging system is ok (if there is a problem that caused the battery to go bad it needs to be addressed), the car has not been wrecked causing another reason for the failure. He could have jumped the car and drove it in. Then the June 2009 Battery would have had some proration on it. We can still cover this. He just has to bring it in.

July 13, 2012

I bought my first car in 25 years yesterday from Ackerman Toyota and was very pleased with the experience. My old car (20 year old Ford Escort) had quite a few problems and they went out of their way to giv More

by pjcinstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Drannen, Rebeccah Drannan
July 02, 2012

Had to have a car, mine was totalled. I was very discouraged with the search for a car, mostly by bad salesmen. Not here, I was treated with respect and Ray listened to what I wanted in a car. And More

by laniusk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Trout
May 18, 2012

I have been a loyal customer since 1986 and have bought many Camrys and one Prius from Ackerman Toyota. I know most of the mechanics in Service and they, along with the service writers and Fred the Servic More

by rffehlig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Finder, Fred Grable, Brian (Sales Mgr), Mike in service
February 20, 2012

I bought my first car from Jerry Ackerman Toyota and now it’s been 5 years, I'm coming back to purchase my second car!!! They have a great selection and decent prices!!! Thanks Jerry!!! More

by LuisUmber
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
December 05, 2011

I have always had a good experience with Ackerman. I have used them to service my Toyota Highlander since 2006. They are always honest with me about the repairs I need and don't need. I am not a "Car" person More

by henry_lvs_sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jerry
December 04, 2011

Great friendly helpful people. Always treated with respect no matter who I spoke with. Wide range of new and pre owned vehicles to choose from. More

by Billautoman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
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