Ackerman Toyota

HORRIBLE customer service. I would never recommend anyone to visit Ackerman Toyota if they want to be treated with respect and fairness. They were completely rude. They double-deal customers and sold anyone to visit Ackerman Toyota if they want to be treated with respect and fairness. They were completely rude. They double-deal customers and sold a car right out from under me even though I had a deposit on the car and was in the middle of a deal. No communication or honesty. More

Bought a Scion FR-S from Matt Endres at Ackerman. Both Matt and Ackerman were great to work with. Best car buying experience I've had. Matt and Ackerman were great to work with. Best car buying experience I've had. More

I get all of my service done at Ackerman Toyota because of the wonderful Service Department! They are always friendly and return my calls right away! They also explain any work that needs to be done and of the wonderful Service Department! They are always friendly and return my calls right away! They also explain any work that needs to be done and how much it will cost. I have been going here for 10 years and do not have a negative thing to say! Thank you Travis, Fred, and Mike for the great service this time and to the rest of the Service Department for every other time I have been there! More

My wife talked to Rebeccah Drannan over the phone on Saturday about a car we saw online. We live about 350 miles away. She answered our questions about the car as she was looking at it. The price she qu Saturday about a car we saw online. We live about 350 miles away. She answered our questions about the car as she was looking at it. The price she quoted us was great and the fees were very reasonable. We agreed to come and look at it the next Monday hoping it was as advertised. Got to my hotel late Sunday night. Called Rebeccah Monday morning, she arranged a driver (he was excellent as well) to pick me up and take me to Ackermans to see the car. It was as pictured, described and advertised to my relief after traveling so far. I test drove it, filled out some paperwork and was on my way home. By far the best experience I have had buying a car. Thank you Rebeccah and Ackermans Toyota. More

Unlike other St. Louis dealership salespeople, Rebecca was up front and transparent & did not try to low ball us on our trade-in. Thank you! was up front and transparent & did not try to low ball us on our trade-in. Thank you! More

This was the most pleasant car buying experience we have ever had, pretty much everything was done over the phone..and via their website...I had a price in mind,.no haggling, she found us the exact car we w ever had, pretty much everything was done over the phone..and via their website...I had a price in mind,.no haggling, she found us the exact car we were looking for, we went to pick it up two days later, she was very knowledgeable about the car, unlike some if the other Toyota dealers we had been too....A GREAT EXPERIENCE.... More

Service at Ackerman has always been the best. They are always very friendly. Work is always done when they say it will be done. Best of all they are very professional and reliable. Never have I had an iss always very friendly. Work is always done when they say it will be done. Best of all they are very professional and reliable. Never have I had an issue with them in the 7+ years that I've taken my cars to them. More

My experience with buying a new Toyota Highlander at Accerman was the best I ever encountered purchasing any vehilce before, and I have purchased many in the past 50 years. Dealing with the Sales Mgr., Accerman was the best I ever encountered purchasing any vehilce before, and I have purchased many in the past 50 years. Dealing with the Sales Mgr., Rebecca Dranna, made it such an easy and pleasant experience. I would rate her thr Best sales person I have ever dealt with. BR More

All of the staff was very friendly and helpful. Ray listened to what I wanted and did his best to accomodate. Overall I had a great experience and would rccomend my friends to this dealership. listened to what I wanted and did his best to accomodate. Overall I had a great experience and would rccomend my friends to this dealership. More

I bought a used Corolla which appeared to be in good shape. I discovered on driving it hone that there were electrical problems. I immediately called the dealership and left a message. They didn't retur shape. I discovered on driving it hone that there were electrical problems. I immediately called the dealership and left a message. They didn't return my call. I called again the next day but wasn't able to talk to my salesman or the manager. I ended up with the finance manager who suggested I find a place to get the electrical issues repaired and then have them call him.unfortunately I was too far away to either bring the car back or get to another toyota dealer. I fixed the problem as best I could and called them again when I got back to town. My salesman told me to bring the car back the next day when the service dept was open. I brought it first thing the next morning. My salesman had neglected to tell them I was coming and they refused to work on my car until they could talk to him, asking me to wait around for an hour until he or his manager arrived. First- they should have checked the electric when they were getting the car ready for sale Second- they should have just sent me to the nearest repair facility instead of insisting on another toyota dealer Third- the salesman should have informed the service dept i would be coming Fourth- they should just have fixed the bloody thing instead of asking me to wait around for proper authorization I wasn't able to wait so now I will have to either find another way to get it repaired or wait another week to take it back for repair. I strongly urge you to GO ELSEWHERE. These people don't deserve your business!!! More