Academy Ford
Laurel, MD
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The management and service department at Academy Ford of Laurel, MD are professional, welcoming, dedicated, honest, and go above and beyond for their customers at all times. Laurel, MD are professional, welcoming, dedicated, honest, and go above and beyond for their customers at all times. More
Purchased my Ford Explorer from Academy Ford in Laurel MD and have changed my mind about not using the dealership service dept. The service department is outstanding. Always professional and clear communica and have changed my mind about not using the dealership service dept. The service department is outstanding. Always professional and clear communication with Derek my service advisor. The entire staff seems pleased to be working there. More
First experience with mobile service and I was very impressed by not only the capabilities of the mobile unit but also with the experience and customer service provided by the technicians. impressed by not only the capabilities of the mobile unit but also with the experience and customer service provided by the technicians. More
Alvin is a real asset to your dealership. He was knowledgeable about my problem and told me exactly what was needed. Then he explained to me how long it would take and was spot on . Having em He was knowledgeable about my problem and told me exactly what was needed. Then he explained to me how long it would take and was spot on . Having employees like Alvin will make Academy Ford my go to for service on my truck and if I decide to purchase a new truck I definitely will look first at Academy Ford More
Andy was articulate and compassionate. Professional from the start The issue is yet to be resolved but he was an excellent representative for the company Professional from the start The issue is yet to be resolved but he was an excellent representative for the company More