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Academy Ford

Laurel, MD

Overview
Reviews
4.8
307 Reviews
Call Dealership (800) 714-3103

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 307 reviews

July 06, 2024

Always very friendly, listens to your problems 😆 I mean my car problem I even referred my friend there too. More

by dbmservicesdotbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
derick
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Jul 08, 2024 -

Academy Ford responded

Thank you for the great feedback! We're glad to hear our team at Academy Ford Sales provided friendly and attentive service. We appreciate your referral and look forward to helping both you and your friend in the future!

July 05, 2024

Excellent customer srvice and service department. They came to me to perform the repair! Wow More

by Blk85ssmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 08, 2024 -

Academy Ford responded

Thanks for choosing Academy Ford! We are glad to hear that our team provided excellent service.

July 03, 2024

Great turnaround without an appointment. Everyone was friendly and the work was done right. I won't take my Ranger anywhere else! More

by Steve Fromyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jul 03, 2024 -

Academy Ford responded

Steve, we're delighted to hear you had a great experience at Academy Ford Sales! Thanks for trusting us with your Ranger.

June 29, 2024

Excellent service by Alvin, thank you Ford Academy for the vast experience and wonderful customer support More

by Huss Ezzat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
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Jul 01, 2024 -

Academy Ford responded

Huss, we're delighted to hear you had an excellent experience with Alvin and our team at Academy Ford Sales. Thanks for the kind words!

June 28, 2024

I have been a customer at Academy Ford for 42 years. Their service is always excellent. They do a great job keeping our company’s Ford fleet on the road. Best Ford dealer in the entire Metro area! More

by Dlandow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Kellenbenz
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Jun 30, 2024 -

Academy Ford responded

Dlandow, thank you for your loyalty and kind words! We're proud to have served you at Academy Ford Sales for over four decades. Here's to many more years of excellent service!

June 27, 2024

Professional service, knowledgeable analysis, and with good communication and follow up contact for maintenance and repairs. More

by AndrewK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jun 28, 2024 -

Academy Ford responded

Andrew, we're glad to hear you appreciated the professional service and communication from our team at Academy Ford Sales. Thanks for sharing your experience!

June 25, 2024

This was the first time that we came to this dealership. The sale guy was very nice More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brewington
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Jun 25, 2024 -

Academy Ford responded

Jackie, it was our pleasure to assist you. Thank you from all of us here at Academy Ford Sales!

June 24, 2024

Derek has been working with me for years. He always answers my questions and concerns with a smile. That’s why I keep coming back. More

by Danted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember them. Been coming here for 11. Years.
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Jun 24, 2024 -

Academy Ford responded

Danted, we're delighted to hear that Derek has consistently provided you with excellent service at Academy Ford Sales. Thanks for your continued trust and support!

June 23, 2024

The service is always professional and in a timely manner. My serviceman has always provided excellent customer service. More

by aura.gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jun 24, 2024 -

Academy Ford responded

Thank you for the positive feedback! We're delighted to hear that our team at Academy Ford Sales consistently provides professional and timely service. We appreciate your support!

June 23, 2024

Academy Ford performed my service quickly and efficiently with professionalism. I also needed to have the body shop do some repairs due to a break in. The work was done very meticulously. More

by Blue Eyed BBQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin and Tommy Woods
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Jun 24, 2024 -

Academy Ford responded

Thank you for sharing your positive experience! We're glad to hear our team at Academy Ford Sales provided efficient service and meticulous repairs. We appreciate your support!

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