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Academy Ford
Laurel, MD
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This was my first time receiving service from this dealership and I’m happy to say that both Brian and Andy did wonderful job helping me by diagnosing the problem with my vehicle and providing clear c dealership and I’m happy to say that both Brian and Andy did wonderful job helping me by diagnosing the problem with my vehicle and providing clear communication each step of the way. More
Alvin was very knowledgeable. Took time to resolve technical issue with service tech. Best service person I ever had the pleasure of working with!! Thanks!! Took time to resolve technical issue with service tech. Best service person I ever had the pleasure of working with!! Thanks!! More
Ordered a part for my Explorer and this morning had it installed. The service department people were friendly and professional. Definitely on top of their game. I was in and out in less than an hour. installed. The service department people were friendly and professional. Definitely on top of their game. I was in and out in less than an hour. Great job as always. More
Andy and Bryant was great in getting me taken care of for my vehicle issues. They both went above and beyond with their customer service! Thanks so much for your patience and consideration. Another guy was my vehicle issues. They both went above and beyond with their customer service! Thanks so much for your patience and consideration. Another guy was helpful in giving me info about where to get accessories. More