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Academy Ford

Laurel, MD

4.8
300 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 300 reviews

July 12, 2024

Andy and Bryant was great in getting me taken care of for my vehicle issues. They both went above and beyond with their customer service! Thanks so much for your patience and consideration. Another guy was More

by CakeLady17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Bryant
Jul 15, 2024 -

Academy Ford responded

Thank you for sharing your positive experience! We're glad to hear that Andy and Bryant provided excellent service at Academy Ford Sales. We'll make sure the team knows their efforts were appreciated!

July 08, 2024

Quick, efficient, friendly service. Our go to when servicing our Ford vehicles. Always a good choice. More

by duncan.sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 08, 2024 -

Academy Ford responded

Thank you for the great feedback! We're delighted to be your go-to choice for servicing at Academy Ford Sales. We appreciate your continued trust in us!

July 08, 2024

Great place to do business with- service was prompt and efficient-all the staff were professional More

by dwcwkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Woods,Alvin
Jul 08, 2024 -

Academy Ford responded

It was our pleasure to assist you. Thank you from all of us here at Academy Ford Sales!

July 06, 2024

Always very friendly, listens to your problems 😆 I mean my car problem I even referred my friend there too. More

by dbmservicesdotbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
derick
Jul 08, 2024 -

Academy Ford responded

Thank you for the great feedback! We're glad to hear our team at Academy Ford Sales provided friendly and attentive service. We appreciate your referral and look forward to helping both you and your friend in the future!

July 05, 2024

Excellent customer srvice and service department. They came to me to perform the repair! Wow More

by Blk85ssmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 08, 2024 -

Academy Ford responded

Thanks for choosing Academy Ford! We are glad to hear that our team provided excellent service.

July 03, 2024

Great turnaround without an appointment. Everyone was friendly and the work was done right. I won't take my Ranger anywhere else! More

by Steve Fromyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 03, 2024 -

Academy Ford responded

Steve, we're delighted to hear you had a great experience at Academy Ford Sales! Thanks for trusting us with your Ranger.

June 29, 2024

Excellent service by Alvin, thank you Ford Academy for the vast experience and wonderful customer support More

by Huss Ezzat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Jul 01, 2024 -

Academy Ford responded

Huss, we're delighted to hear you had an excellent experience with Alvin and our team at Academy Ford Sales. Thanks for the kind words!

June 28, 2024

I have been a customer at Academy Ford for 42 years. Their service is always excellent. They do a great job keeping our company’s Ford fleet on the road. Best Ford dealer in the entire Metro area! More

by Dlandow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Kellenbenz
Jun 30, 2024 -

Academy Ford responded

Dlandow, thank you for your loyalty and kind words! We're proud to have served you at Academy Ford Sales for over four decades. Here's to many more years of excellent service!

June 27, 2024

Professional service, knowledgeable analysis, and with good communication and follow up contact for maintenance and repairs. More

by AndrewK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jun 28, 2024 -

Academy Ford responded

Andrew, we're glad to hear you appreciated the professional service and communication from our team at Academy Ford Sales. Thanks for sharing your experience!

June 25, 2024

This was the first time that we came to this dealership. The sale guy was very nice More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brewington
Jun 25, 2024 -

Academy Ford responded

Jackie, it was our pleasure to assist you. Thank you from all of us here at Academy Ford Sales!

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