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Academy Ford

Laurel, MD

Overview
Reviews
4.8
290 Reviews
Call Dealership (800) 714-3103

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 290 reviews

August 01, 2024

I always go to academy fords dealership you can never go wrong with there services. More

by Johanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Report | Print
Aug 01, 2024 -

Academy Ford responded

Johanny, we're honored to have earned your loyalty! Thank you for all your support of Academy Ford Sales!

July 31, 2024

I feel really good to have confidence in this dealership and how they tended to my vehicle. I feel very appreciative of how they treated me all this time. Thank you. More

by Edgar Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck
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Aug 01, 2024 -

Academy Ford responded

Edgar, we're delighted to hear you had a positive experience with us at Academy Ford Sales. Thank you for your kind words and trust in our team!

July 30, 2024

Staff is so professional & I like that they remember me, by name! I also like that the most of service staff has been there for years! They know their job! More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant & Derek
Report | Print
Jul 30, 2024 -

Academy Ford responded

Fran, we're delighted to hear that our team at Academy Ford Sales has made such a positive impression on you. Thanks for your kind words and continued support!

July 26, 2024

Service was prompt. Everyone was professional and courteous. The atmosphere is always friendly and everyone very helpful. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek and Jose
Report | Print
Jul 26, 2024 -

Academy Ford responded

Barb, we're delighted to hear that you had a positive experience with our team at Academy Ford Sales. Thanks for sharing your feedback!

July 26, 2024

This was my first time receiving service from this dealership and I’m happy to say that both Brian and Andy did wonderful job helping me by diagnosing the problem with my vehicle and providing clear c More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hunter and Andy Davis
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Jul 26, 2024 -

Academy Ford responded

Thank you for sharing your positive experience! We're glad Brian and Andy provided excellent service at Academy Ford Sales. We appreciate your feedback and look forward to assisting you again in the future!

July 24, 2024

Very easy to deal with. Albert answered all my questions until I had no more to ask. More

by thegriffiths4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Woods, Albert Montagna
Report | Print
Jul 25, 2024 -

Academy Ford responded

Thanks for the kind words about Albert's expert service. Our team at Academy Ford Sales is always happy to help - safe travels!

July 20, 2024

Knowledgeable courteous pleasant friendly I found him to be all these things plus price was reasonable More

by ninki49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name last both on the right
Report | Print
Jul 22, 2024 -

Academy Ford responded

Thank you for sharing your positive experience! We're glad to hear our team at Academy Ford Sales provided knowledgeable and friendly service, along with reasonable pricing. We appreciate your support!

July 20, 2024

Professional staff, always courteous and prompt. Andy was very helpful. Check out was a breeze More

by jax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jul 23, 2024 -

Academy Ford responded

Jax, we are glad to hear that Andy made your service visit easy! Thanks for choosing Academy Ford.

July 19, 2024

Alvin was very knowledgeable. Took time to resolve technical issue with service tech. Best service person I ever had the pleasure of working with!! Thanks!! More

by YMOORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Report | Print
Jul 22, 2024 -

Academy Ford responded

We're delighted to hear that Alvin provided such exceptional service at Academy Ford Sales! Thank you for sharing your positive experience with us.

July 12, 2024

Ordered a part for my Explorer and this morning had it installed. The service department people were friendly and professional. Definitely on top of their game. I was in and out in less than an hour. More

by Bsump0347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Report | Print
Jul 12, 2024 -

Academy Ford responded

Thank you for sharing your experience! We're glad to hear our service department at Academy Ford Sales provided friendly and efficient service. We appreciate your support and look forward to assisting you again in the future!

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