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Academy Ford

Laurel, MD

4.8
362 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 362 reviews

October 06, 2011

After looking around at many dealerships we went to Academy Ford - an hour from our home. Reginald was a pleasure to work with: very friendly and personable. We bought a new Explorer and a new F-150 f More

by AJValentine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald
March 03, 2011

The service department is horrible! They will add on parts that you don't need, also they broke a plastic mount for the engine cover and charged me for it. I can do the work myself but not when it's 30 More

by JwalkerX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
October 15, 2009

Great experience. Highly recommend Academy. Purchase 2 vehicles there in last year and the experience was without any hassle. From the sales manager to the service area everyone we encountered was profess More

by Angfalcone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Arsenault
March 27, 2009

I purchased my 2008 F250 at Academy Ford. My wife and I had a very pleasant experience dealing with Tom Woods and his staff. They took time to explain everything about the vehicle and options and didn’t r More

by burtman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Woods
March 27, 2009

I felt as though Tom did an excellent job in preparing my husband and I for the purchase of our 2007 Ford Explorer. We got that welcomed feeling no sooner than we entered his door. I had lots of questions More

by Missywin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wood
March 26, 2009

Mr. Woods was exceptional in our dealings with Acadamy Ford. The only thing I regret @ this point is not having all the names of the people we dealt with @ Acadamy Ford as each one deserve praises for out More

by TeamBloodtrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Woods
March 25, 2009

Ken Epie and Lee Ray made my car buying experience a pleasure. Ken took the time to show me the vehicle of my choice in detail and Lee made the financing process very. They answered all of my question More

by fmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Epie and Lee Ray
March 24, 2009

Candy, just wanted to let you know my father and I had a great experience with Academy Ford last week. You located a Ford Taurus on the lot that met his specifications and he was extremely happy and purcha More

by aellard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
June 02, 2008

My salesman Ricardo was great however the aftermarket woman was not knowledgable about the products and lied just to make a sale. I specifically requested a specific aftermarket product and when I picked More

by brr7pcr
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ricardo
March 15, 2008

Liars who say they have things in stock just to get you to come in and then try to sell you something else. BEWARE!!! More

by superduper74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jillian
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