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Academy Ford

Laurel, MD

4.8
403 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 403 reviews

December 10, 2023

Great service! !! Alvin Powell was professional and very helpful. I happy because this dealership knows my car. More

by tricia7414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Farrell
December 09, 2023

Derek provided exceptional service. My check engine light came on after my initial work was completed, and Derk came out and took a look under the hood. This issue was resolved in less More

by sammy.hopkinsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
December 08, 2023

Trustworthy and professional. Top tier service as well. I can always count on Academy Ford. More

by Sandou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Kellenbenz
December 08, 2023

First time experience. Was a nice experience, no issues. Everyone seemed friendly for the most part. More

by Big wheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Farrell
December 04, 2023

Customer service awesome, Fast work, Affordable prices. Nice lounge area. 711 across the street. Laurel Academy Ford A1!!! More

by Damo3403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Farrell
November 29, 2023

Thank you for all the help Al. My experience was excellent, Everything was done in timely manner. More

by Celvin/Delmis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin
November 27, 2023

Great place to recommend a person to get there car or truck fixed I will recommend. More

by deronleiable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Farrell
November 24, 2023

Excellent and superb customer service is available to me, especially from Derrick in the service department! Derrick is the best in his field and I’ve referred him to many others over the years! I’m a very More

by Debora E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick watson
November 23, 2023

Great customer service, friendly and attentive staff. I felt like I was well taken care of! More

by MeganDreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Davis, Lisa Farrell
November 22, 2023

I have purchased multiple vehicles from Academy Ford all of which have been serviced there. I also had my lease vehicle serviced there More

by Deuce2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek is the best! He always takes care of our need, Lisa Farrell
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