
Academy Ford
Laurel, MD
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The BEST Ford service They gave me an appointment the same day and honered the time table best service eve they checked my car and told me what was needed They gave me an appointment the same day and honered the time table best service eve they checked my car and told me what was needed More
Good service for airbag recall work The dealership put in the new airbag within a few days of my call. The repair was quick and they found another issue that they will also repair this The dealership put in the new airbag within a few days of my call. The repair was quick and they found another issue that they will also repair this week. The waiting area is comfortable, and there were even two cubicles for someone who might want to do some work while waiting. I was twenty minutes late because of an accident, but when I called to let them know, they told me they'd see me when I got there -- and they did! More
Great Service Academy Ford provided great service! Management provided answers to questions about items about Ford functions. I am very happy about their services, Academy Ford provided great service! Management provided answers to questions about items about Ford functions. I am very happy about their services, and management. I am a customer that will be returning. More
Recall work Quick service. Friendly staff and welcoming environment. The seating area and accommodations for customers was very comfortable. Jake Skeen was respec Quick service. Friendly staff and welcoming environment. The seating area and accommodations for customers was very comfortable. Jake Skeen was respectful and friendly when service work was needed attending to. Real time feedback was provided. More
Really Quick Service Appointment I gave a 5 star rating because the service appointment was a really fast turn around: 45 minutes, I think. I didn't have to think about picking up my I gave a 5 star rating because the service appointment was a really fast turn around: 45 minutes, I think. I didn't have to think about picking up my vehicle as one more thing to remember while running errands. More
Oil change Quality work. Efficient and reasonably priced. I did not have to wait long for service. They are also very helpful and answer questions with complet Quality work. Efficient and reasonably priced. I did not have to wait long for service. They are also very helpful and answer questions with completely. More
Ford Transit 350 Prompt, trustworthy customer service. I used to take my vehicle to the Ford dealership in Lanham but that led only to frustration. Once I found Academ Prompt, trustworthy customer service. I used to take my vehicle to the Ford dealership in Lanham but that led only to frustration. Once I found Academy Ford, it was a breath of fresh air . . . More
The service writer was a great help and was fantastic The service writers are good and knowledgeable. They do what they c an for you and they work with and for you and not against. The service writers are good and knowledgeable. They do what they c an for you and they work with and for you and not against. More
Ashley Boone and Erick the best customers services Ashley Boone and Erick son los mejores en el servicio al cliente me gustó mucho ya que me ayudaron con todas mis preguntas y obvio Erick fue excelente Ashley Boone and Erick son los mejores en el servicio al cliente me gustó mucho ya que me ayudaron con todas mis preguntas y obvio Erick fue excelente con el financiamiento del carro que compré súper feliz por a ver hecho mi compra con estos 2 profesionales More
Smoot transaction from start to finish What a pleasant buying experience no sale pressure, no game, everyone was upfront and accommodating a very smoot transaction from start to finish. If What a pleasant buying experience no sale pressure, no game, everyone was upfront and accommodating a very smoot transaction from start to finish. If your in the market for a vehicles they're selling I wouldn't hesitate reaching out and see what kind of deal they can do. More