
Academy Ford
Laurel, MD
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Great work. Did oil change and tire balance. Everything was clean and organized. Great work. Only negative is it took 4 hrs instead of the 2-3 it normally does..Service were attentive and kept m Everything was clean and organized. Great work. Only negative is it took 4 hrs instead of the 2-3 it normally does..Service were attentive and kept me updaed. More
New Truck Order They searched high & low for a vehicle I wanted. Couldn’t find an exact match so I ordered one. Very pleased with the professionalism and friendlines They searched high & low for a vehicle I wanted. Couldn’t find an exact match so I ordered one. Very pleased with the professionalism and friendliness from the staff. They helped us through the entire process. Everything was smooth and enjoyable. More
Smoothest Process Ever It was all about my salesman Alex and Jeff in finance. They were so personable, customer service oriented and fair. Amidst the craziness of the coro It was all about my salesman Alex and Jeff in finance. They were so personable, customer service oriented and fair. Amidst the craziness of the coronavirus pandemic and social distancing, this was the easiest and least stressful event by far. I have bought my last 3 cars from them and will continue to go back as long as Alex and Jeff are still there. More
Staff is very professional and courteous. They make sure of informing car owner of additional issues before proceeding with it. I'd recommend them without any hesitation. of informing car owner of additional issues before proceeding with it. I'd recommend them without any hesitation. More
Academy Ford is my place for cars-PERIOD! So far- Everything was PERFECT! Service and professionalism was out standing! I had to wait about 2 hours but that was very understandable. I'm hap So far- Everything was PERFECT! Service and professionalism was out standing! I had to wait about 2 hours but that was very understandable. I'm happy with the work! More
Service on My 2019 F-150 Prompt and Fair, as always. I've been using them for service for 15+ years. Always dealt with Derrick in Ford Service - Always Fair and Work Performed Prompt and Fair, as always. I've been using them for service for 15+ years. Always dealt with Derrick in Ford Service - Always Fair and Work Performed as Promised. More
Academy Ford is our dealer of choice. They are always ready to help and provide great and honest service. Their entire team treat customers with the utmost respect. ready to help and provide great and honest service. Their entire team treat customers with the utmost respect. More
Repair work to heating Every time i take my vehicle in for work i tell them not to do anything prior to getting a quote, every time they do an oil change before anything el Every time i take my vehicle in for work i tell them not to do anything prior to getting a quote, every time they do an oil change before anything else even after being told numerous time not to do anything until i get the quote. More