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Academy Ford
Laurel, MD
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Has been my dealer for over 17 years.Always has been Has been my dealer for over 17 years. Always has been covering my needs on buying A new or used car, doing preventive maintenance and body shop when Has been my dealer for over 17 years. Always has been covering my needs on buying A new or used car, doing preventive maintenance and body shop when needed. More
F150 Work Truck Great Experience! Purchased a used F150 and everyone was very professional and easy to work with! Definitely would recommend to anyone! Commercial Great Experience! Purchased a used F150 and everyone was very professional and easy to work with! Definitely would recommend to anyone! Commercial Department had a great selection! More
10,000 mile scheduled maintenance I brought my 2018 Ford Focus, purchased from Academy Ford, in for it's 10,000 mile scheduled maintenance. With no appointment needed, I showed up at I brought my 2018 Ford Focus, purchased from Academy Ford, in for it's 10,000 mile scheduled maintenance. With no appointment needed, I showed up at 8 am when the doors opened on a Saturday. With a $39.95 coupon provided by Academy Ford, I was in and out in about an hour's time with an oil change, tire rotation and inspection. Affordable and outstanding service is why I always bring my vehicles to Academy Ford. I would highly recommend them and will continue to allow Academy Ford to provide my service requirements. Thank you for your wonderful service department. More
Very good service Service is great. I wish I could set up appointments for oil changes. This oil change was less than 70 minutes. But I've had times when it was 2 + hou Service is great. I wish I could set up appointments for oil changes. This oil change was less than 70 minutes. But I've had times when it was 2 + hours. More
Oil change Service was prompt and courteous. The estimate on completion time was within 5 minutes. The waiting area and bathroom was clean. The had coffee availa Service was prompt and courteous. The estimate on completion time was within 5 minutes. The waiting area and bathroom was clean. The had coffee available. More
Very satisfied with the service that receive. There is not a time that I received unsatisfactory service since I have been going to Academy Ford. The service techs are polite and professional. There is not a time that I received unsatisfactory service since I have been going to Academy Ford. The service techs are polite and professional. More
Excellent Customer Service I have several choices where I live. I even have free oil change w Life of Vehicle.. I appreciate this dealer so much I Pay. I have several choices where I live. I even have free oil change w Life of Vehicle.. I appreciate this dealer so much I Pay. More
Customer Oriented in Service, Sales, and Parts Brought a car for my daughter and it was the easiest time I have ever had at a dealership. They helped me find the right car at a great price. I wil Brought a car for my daughter and it was the easiest time I have ever had at a dealership. They helped me find the right car at a great price. I will buy there again. I also had service done and they were very accommodating. I am totally happy with them. I also had to buy a rim for my other daughters car and received exceptional customer service there. The parts department told me I had to pay for the rim in person. After hanging up, he checked with management and made an exception and took payment over the phone. That saved me a trip there. More
Very Satisfied Alex Jackson and Tom Woods made buying my new Raptor fun. Everyone was so friendly and helpful. Made me feel like I mattered. First time for that. Mos Alex Jackson and Tom Woods made buying my new Raptor fun. Everyone was so friendly and helpful. Made me feel like I mattered. First time for that. Most dealers treat woman like they don't know anything. Thanks for everything Anita More
An excellent vehicle, and excellent service My sales person Alex was terrific from start to finish, taking care of all my needs and making it a fast and pleasant experience. I'd buy from Academy My sales person Alex was terrific from start to finish, taking care of all my needs and making it a fast and pleasant experience. I'd buy from Academy Ford again, and I'd ask for Alex as soon as I walked in the door. More