Back

Academy Ford

Laurel, MD

4.8
300 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

Directions

By Type

Showing 300 reviews

October 26, 2021

I drive past two Ford dealers to have Academy Ford service my vehicles. The service staff are awesome. Brian, Bryant and a few of the techs I have met treat you like family. They send me reminders for More

by Ron Lane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Bryant, Russel (hope I spelled correctly)
October 26, 2021

Seen guys in ski masks in the Ford parking lot scared me to death 2 weeks ago. More

by Boyd Davis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ana
Oct 26, 2021 -

Boyd Davis responded

I heard some guys looking for a employee there.

August 26, 2021

Colin at Academy Ford is first rate and great to work with! He was very responsive to my questions, and concerns. He emailed/texted me with required information about the purchasing process and the vehi More

by Irvcranistan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Campbell
August 23, 2021

Very old service and very friendly. Car was ready and on time. The price was not bad and they accepted the credit card that I used. More

by Brucej81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Farrell
August 17, 2021

I go here because I received what I thought was a good deal on my new car purchase. In addition they have a good and honest service dept. More

by kdudley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Farrell
August 10, 2021

Knowledgeable, professional and personable people... the service and advice for service is always trusted and always right on point. I have been going to this dealership for over 10 years now. More

by Sandou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Kellenbenz
July 31, 2021

I go to Academy Ford because everyone at this dealership understands how to treat the customer. Whether it’s sales, service, or parts, I receive the customer service that makes sure I’ll come back next tim More

by Brian M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Farrell
July 18, 2021

Colin was a pleasure and extremely knowledgeable about the vehicle. Very good experience without a hard sell. Highly recommend for all of your Ford needs. More

by Rhonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin C
July 06, 2021

Colin was a pleasure to work with. He sold me a perfect truck at a reasonable price. They barely flexed from the listed price, but I'm very happy with the service and product. I flew here from Colorado, wh More

by dslosky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin
June 28, 2021

Alvin is the best. Always get me taken care of. More

by weather1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin
...
21
...