Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Academy Ford

Laurel, MD

Overview
Reviews
4.8
320 Reviews
Call Dealership (800) 714-3103
View Awards

13401 Baltimore Ave.

Laurel, MD

20707

Directions

By Type

Showing 320 reviews

February 28, 2025

The mobile team came out and completed the recall accurately and completely. They are always pleasant and professional. More

by Sam VH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Mar 03, 2025 -

Academy Ford responded

Sam, we're delighted to hear that our mobile team at Academy Ford Sales provided you with a pleasant and professional experience. Thank you for your kind words!

February 26, 2025

Always my go to! Family owned and it feels that way. Knowledgeable, skilled professionals that instill confidence in the customer. More

by Sandou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant, Andy
Report | Print
Feb 26, 2025 -

Academy Ford responded

Thank you for making Academy Ford Sales your go-to choice! We're delighted to hear that our family-owned atmosphere and skilled team have earned your confidence. We appreciate the support!

February 26, 2025

Very professional, pleasant, able to answer all questions about the ford bronco sport. Very stress free purchase. Would definitely buy from Academy again. More

by janmtilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john
Report | Print
Feb 27, 2025 -

Academy Ford responded

Jan, we're delighted to hear that your experience with Academy Ford Sales was professional and stress-free! Thank you for choosing us for your Bronco Sport purchase. We look forward to assisting you again in the future!

February 22, 2025

Derek Watson in Service is the main reason we do business with Academy Ford. He is excellent! More

by C.deeganprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson
Report | Print
Feb 24, 2025 -

Academy Ford responded

We're elated to hear that Derek has earned Academy Ford Sales your confidence! Thank you for the review. Until next time!

February 18, 2025

I alway's get excellent customer service from Academy Ford they take good care of my vehicle More

by smitay8888
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Feb 18, 2025 -

Academy Ford responded

Thank you for trusting Academy Ford Sales with your vehicle! See you next time!

February 04, 2025

The staff was very professional, kind and respectful, the service was excellent and faster of course I ll back when be necessary More

by luciano676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Feb 05, 2025 -

Academy Ford responded

Luciano, we're delighted to hear you had such a positive experience with our team at Academy Ford Sales. We look forward to welcoming you back whenever needed!

January 25, 2025

Drop off was fast and easy. Service advisor called me with his findings in about 90 minutes. Car was ready about three hours after I decided what I wanted them to do. Everything More

by Terry.goodell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Report | Print
Jan 27, 2025 -

Academy Ford responded

Terry, we're delighted to hear that your experience with Academy Ford Sales was smooth and efficient. Thank you for sharing your positive feedback!

January 19, 2025

Friendly customer service and thorough inspection of requested service was provided. I’ve utilized this dealership for about a year and have no chief complaints. More

by Stephen.wheeler.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jan 20, 2025 -

Academy Ford responded

Stephen, thank you for your continued trust in Academy Ford Sales! We're glad to hear our team has consistently provided friendly service and thorough inspections. Looking forward to serving you again soon!

January 14, 2025

Great service, friendly helpful staff. I’ve been a customer since 2008. I wouldn’t trust my car to anyone else. More

by mmcmahon2709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Powell
Report | Print
Jan 15, 2025 -

Academy Ford responded

Thank you for your loyalty and kind words about our team at Academy Ford Sales! We're delighted to have earned your trust over the years. Looking forward to continuing to serve you in the future!

January 13, 2025

Derek kept me informed on the status of vehicle, and when I called and left a message he was quicknto contact with the answer. More

by sbec0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jan 14, 2025 -

Academy Ford responded

We're delighted to hear that Derek provided you with excellent communication and service updates at Academy Ford Sales. Thank you for sharing your experience, and we're here if you need anything else!

1
2
3
...
32