Academy Ford

Trustworthy and professional. Top tier service as well. I can always count on Academy Ford. Top tier service as well. I can always count on Academy Ford. More

Customer service awesome, Fast work, Affordable prices. Nice lounge area. 711 across the street. Laurel Academy Ford A1!!! Nice lounge area. 711 across the street. Laurel Academy Ford A1!!! More

Thank you for all the help Al. My experience was excellent, Everything was done in timely manner. My experience was excellent, Everything was done in timely manner. More

Great place to recommend a person to get there car or truck fixed I will recommend. truck fixed I will recommend. More

Excellent and superb customer service is available to me, especially from Derrick in the service department! Derrick is the best in his field and I’ve referred him to many others over the years! I’m a very especially from Derrick in the service department! Derrick is the best in his field and I’ve referred him to many others over the years! I’m a very satisfied customer! More

Great customer service, friendly and attentive staff. I felt like I was well taken care of! I felt like I was well taken care of! More

I have purchased multiple vehicles from Academy Ford all of which have been serviced there. I also had my lease vehicle serviced there of which have been serviced there. I also had my lease vehicle serviced there More

Alvin in the service department was professional and very nice. It was great customer service. He made sure I got helped right away. nice. It was great customer service. He made sure I got helped right away. More

I bought my new Ford Escape from this dealer in October 2019 and had no problems at all during the purchase. Alex and others at the dealership made me feel comfortable during the buying process and I did n 2019 and had no problems at all during the purchase. Alex and others at the dealership made me feel comfortable during the buying process and I did not feel pressured or stressed to buy a car from them. Recently, my Ford Escape was rear ended and I brought it to Mike and Simmy at the body shop. I cannot say enough good things about how they fixed my car and treated me throughout the process. They dealt with the insurance company, got all new Ford parts for the repairs/replacements, kept me updated during the repair process, and just did an overall amazing job. On top of that, my car was incredibly clean and in immaculate condition when they returned it to me. Just a completely professional operation all around and I would recommend this dealer to anyone. More

They will NOT include the “RECONDITIONING FEE” that you (the buyer) is somehow responsible for when you are quoted additional fees on their website. Academy Ford claims the buyer is responsible for what AC (the buyer) is somehow responsible for when you are quoted additional fees on their website. Academy Ford claims the buyer is responsible for what ACADEMY FORD had to put into the vehicle to prepare it for sale. Somehow you are responsible to pay this…nearly $2000 (for our particular situation) on top of your sales tax, dealer processing fee, title & registration fees. NEVER, EVER have I experienced this in all the dealerships I have purchased from. BE EXTREMELY CAUTIOUS WHEN MOVING FORWARD WITH THE PURCHASE OF A USED CAR FROM HERE BECAUSE YOU ARE RESPONSIBLE FOR WHAT ACADEMY FORD HAD TO PUT INTO THE CAR TO PREP FOR SALE…when they should have gotten it from the person who traded the vehicle in initially for another car. Incredibly questionable ethics and integrity at this dealership. More