Academy Ford

They will NOT include the “RECONDITIONING FEE” that you (the buyer) is somehow responsible for when you are quoted additional fees on their website. Academy Ford claims the buyer is responsible for what AC (the buyer) is somehow responsible for when you are quoted additional fees on their website. Academy Ford claims the buyer is responsible for what ACADEMY FORD had to put into the vehicle to prepare it for sale. Somehow you are responsible to pay this…nearly $2000 (for our particular situation) on top of your sales tax, dealer processing fee, title & registration fees. NEVER, EVER have I experienced this in all the dealerships I have purchased from. BE EXTREMELY CAUTIOUS WHEN MOVING FORWARD WITH THE PURCHASE OF A USED CAR FROM HERE BECAUSE YOU ARE RESPONSIBLE FOR WHAT ACADEMY FORD HAD TO PUT INTO THE CAR TO PREP FOR SALE…when they should have gotten it from the person who traded the vehicle in initially for another car. Incredibly questionable ethics and integrity at this dealership. More

Jackie the internet sales manager was very friendly and set me up with my Ainoa my sales consultant. Ainoa was truly amazing to work with she pays attention to all the details and went over everything with set me up with my Ainoa my sales consultant. Ainoa was truly amazing to work with she pays attention to all the details and went over everything with me. I walked in the doors and met the sales managers Russ and Irv. They made this process very simple. The whole team was awesome! Thank you, More

Professional atmosphere. Keeps owner abreast of issues with vehicle. Knowledgeable service team. Always willing to answer questions. with vehicle. Knowledgeable service team. Always willing to answer questions. More

We purchased two vehicles from Academy Ford this year, and both experiences exceeded my expectations. Colin Campbell was very friendly and helpful, and made the experience incredibly easy and pleasant. M and both experiences exceeded my expectations. Colin Campbell was very friendly and helpful, and made the experience incredibly easy and pleasant. Malcolm Young also stepped up to assist with our specific titling/registration needs (military). The dealership staff is friendly and helpful, and has gone above and beyond to welcome us to the Ford family! More

Great customer service from Alvin Powell, spent a reasonable time waiting for an oil change. reasonable time waiting for an oil change. More

Had over $2k of work done and had to return again for same issues Picked up again and still same issue Called in multiple times and it’s been 3 weeks worn no return calls same issues Picked up again and still same issue Called in multiple times and it’s been 3 weeks worn no return calls More

I used to go there to buy my cars Alex Jackson was a good salesman and I bought 3 cars from Academy in 3 years. All paid off within one year. Now when I went there to buy another car Alex wasn’t there a good salesman and I bought 3 cars from Academy in 3 years. All paid off within one year. Now when I went there to buy another car Alex wasn’t there and nobody stepped up to help me properly. As a result I went to another dealership and everyone there was very nice and friendly. More

I’ve used the service department since 2016 after I got my 2014 Mustang. They are always courteous and prompt. I always get a call about additional services and there is no pressure to agree to having it d my 2014 Mustang. They are always courteous and prompt. I always get a call about additional services and there is no pressure to agree to having it done. More

Colin Campbell at Academy Ford was so pleasant to work with. He was very knowledgeable about our vehicle and very professional. Every one we came in contact with was very kind, even my furry baby was welc with. He was very knowledgeable about our vehicle and very professional. Every one we came in contact with was very kind, even my furry baby was welcome in the dealership, which means a lot to me. It was a 4 1/2 hour roundtrip for us but worth it!! More