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Academy Ford

Laurel, MD

Overview
Reviews
4.8
322 Reviews
Call Dealership (800) 714-3103
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13401 Baltimore Ave.

Laurel, MD

20707

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Showing 322 reviews

April 04, 2025

They sell used cars that are in poor shape and will need $$ to fix. They hide under the excuse that their cars pass maryland inspection but truth is, for example, brakes will pass as long as they are not me More

by Unhappy customer who won't be back
Recommend Dealer
No
Employees Worked With
Not important
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April 03, 2025

Great group of people. They're considerate and always work towards excellence. Bryant is a great manager and Derek is my go to guy. Appreciate there service. More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek and Bryant
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Apr 04, 2025 -

Academy Ford responded

Thank you for the wonderful feedback! We're delighted to hear that Bryant and Derek provided excellent service at Academy Ford Sales. We appreciate your support and look forward to serving you again in the future!

April 01, 2025

Great service, great people working at the dealership! A 5 star establishment. They come to you and your convenience and are able to help you with anything your car needs More

by lamautomatic@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Apr 01, 2025 -

Academy Ford responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Academy Ford Sales provided such convenient and helpful service. We appreciate your support and look forward to assisting with any future car needs!

March 26, 2025

Always professional. They’re on a short list of trusted people I want working on my vehicle. More

by Mikemobley522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mejia
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Mar 26, 2025 -

Academy Ford responded

Thanks for choosing Academy Ford Sales and leaving us a review. We appreciate your trust in our team to service your vehicle.

March 24, 2025

Fast, friendly service. Derek is awesome. Dealership is clean and convenient. Tom Woods is a movie star More

by David_M_Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson
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Mar 24, 2025 -

Academy Ford responded

David, we're delighted to hear that Derek and the team at Academy Ford Sales provided you with fast and friendly service. Thanks for highlighting our clean dealership atmosphere!

March 22, 2025

Excelente servicio muy contenta con la ayuda que me brindó José Ricketts, recomendado al 100 More

by sairabobadilla97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Ricketts
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Mar 24, 2025 -

Academy Ford responded

Hola Saira! Apreciamos las 5 estrellas para José del equipo de Academy Ford Sales. Gracias por hacer negocios con nosotros!

March 12, 2025

Kind, professional, knowledgeable, patient and friendly that why I keep coming back and recommending your dearlership. The cars are great but for me the people are the reason I keep coming back. More

by Harrisval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick all the guys in the service department
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Mar 12, 2025 -

Academy Ford responded

We're delighted to hear that our team at Academy Ford Sales keeps you coming back with their kindness and professionalism! Your recommendations mean the world to us, and we're grateful for your continued support. Thank you for choosing us time and again!

March 12, 2025

This is the 3rd F-150 I have bought from Academy Ford since 1990. I have always had a great purchasing experience with them otherwise I would not have returned to do business. Great dealership! More

by gtrsteve814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Akintola
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Mar 13, 2025 -

Academy Ford responded

Thank you for your continued trust in Academy Ford Sales! We're delighted to hear that each of your Ford F-150 purchases has been a great experience. We look forward to serving you again in the future!

March 12, 2025

Always friendly and welcoming. Completes automotive care quickly, accurately and efficiently. Great service department! Thanks. More

by Karon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
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Mar 13, 2025 -

Academy Ford responded

Karon, thank you for the kind words! We're delighted to hear that our service department at Academy Ford Sales has been meeting your expectations. We look forward to serving you again in the future!

March 11, 2025

I scheduled the maintenance online, and everything went perfectly. They took and returned my car at the agreed time and all the maintenance items were made a call to arrive if it could be done and the reas More

by Carlos Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Mar 12, 2025 -

Academy Ford responded

Carlos, we're delighted to hear that your maintenance experience went smoothly at Academy Ford Sales. Thank you for trusting us with your vehicle and for being a loyal customer!

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