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Academy Ford

Laurel, MD

4.8
357 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 357 reviews

July 31, 2025

Had my vehicle serviced for warranty repairs. There were some delays but not really the Service Department's fault, the overall service was professional, and repairs have been successful. My se More

by JMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Powell
Jul 31, 2025 -

Academy Ford responded

Thank you for your feedback! We're pleased to hear Alvin and our team provided timely and professional service. We appreciate your trust and look forward to assisting you again at Academy Ford Sales. Safe travels!

July 28, 2025

Andy he is nice person. He knows his job and how to deal with the customer More

by Lucie Capule
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 28, 2025 -

Academy Ford responded

Lucie, thank you for leaving Academy Ford Sales your positive feedback about Andy!

July 23, 2025

Quick diagnosis and fix of an AC issue. Good communication when I called them to check in on vehicle. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 23, 2025 -

Academy Ford responded

Nick, we are pleased to hear you received thorough communication and prompt service from our team. Thank you for choosing Academy Ford Sales and for sharing your experience.

July 23, 2025

Took truck in on very short notice. Kept me informed as to what they found and how they were going to fix the issue. Very professional and didn’t try to add anything unnecessary. More

by r.mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 23, 2025 -

Academy Ford responded

We're glad we could assist you promptly and professionally here at Academy Ford Sales. Thank you for choosing us for your truck's service needs. Safe travels ahead!

July 22, 2025

We are very satisfied with the service and turnaround time of getting our vehicle up and running. More

by henryo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Alvin Powell, Mr. Andy Davis
Jul 23, 2025 -

Academy Ford responded

It was our pleasure to assist you. Thank you from all of us here at Academy Ford Sales!

July 20, 2025

A mobile unit from Academy Ford came to my home to install a new battery as per Ford recall guidance. The scheduling was easy over the phone, and the two man team came on time. Both were friendly and More

by jon pious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names
Jul 22, 2025 -

Academy Ford responded

Jon, thank you for your business and your positive review of the Academy Ford team! We appreciate your support and wish you safe travels.

July 01, 2025

Purchased a 2016 F150 Platinum from Amy and Irv. My experience was awesome. Good group of people. I’d highly recommend paying them a visit. More

by Humealbers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Espinoza and Irv Silverman
Jul 02, 2025 -

Academy Ford responded

We're so happy to hear that Amy and Irv made your experience at Academy Ford Sales an awesome one! Thank you for recommending us, and we hope you're enjoying your 2016 Ford F-150 Platinum.

June 25, 2025

Mr. Andy was AWESOME! PLEASE CONTINUE THE EXCELLENT SERVICE! He is professional, knowledgeable, understanding, very kind and listens very well. Thank you kindly. Phyllis Brumfield More

by Ms. Brumfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andy
Jun 25, 2025 -

Academy Ford responded

Ms. Brumfield, thank you for the wonderful feedback! We're elated to hear that Andy provided such excellent service at Academy Ford Sales. We'll be sure to share your kind words with him and continue striving for excellence!

June 23, 2025

Awesome experience. Fast quality service.service writer was friendly, experienced and professional. Would highly recommend. More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Powell
Jun 24, 2025 -

Academy Ford responded

Thank you for the fantastic feedback! We're happy to hear that our team at Academy Ford Sales provided fast and professional service. We appreciate your recommendation and look forward to serving you again in the future!

June 17, 2025

Fue una experiencia super bien poder comprar mi f250 , la vendedora que me atendio tuvo una comunicacion super clara y me explore todo pique quería saber hacerca del carro que buscaba , creo que si la boy More

by Jenrysanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Espinoza
Jun 18, 2025 -

Academy Ford responded

Jenry, nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo en Academy Ford Sales. Gracias por considerar recomendarnos y esperamos verle de nuevo para futuras compras!

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