Academy Ford
Laurel, MD
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Everyone we have dealt with has been extremely pleasant from the purchase and service coming to our house . All around quality experience from the purchase and service coming to our house . All around quality experience More
I had an excellent experience with Amy. She walked me thru the process of purchasing my new vehicle. She asked me what type of vehicle I was looking for, took me on a test drive, and answer She walked me thru the process of purchasing my new vehicle. She asked me what type of vehicle I was looking for, took me on a test drive, and answered all my questions and concerns. She was extremely helpful and answered questions about the vehicle after she completed the sales a few days later. I definitely recommend Amy if you are looking to buy a car at Academy Ford. More
I've been getting my car serviced at Academy Ford in Laurel for years. The staff is professional, considerate, and respectful. They never disappoint. Laurel for years. The staff is professional, considerate, and respectful. They never disappoint. More
Academy Ford has serviced my Bronco and continues to provide excellent, friendly, professional service. Recently experienced the mobile service, saved me alot of time and very much appreciated! provide excellent, friendly, professional service. Recently experienced the mobile service, saved me alot of time and very much appreciated! More
Never Again. Diagnostic test for Check Engine light was $179. This is free at other Ford dealerships. Wanted to charge me $250 for a purge valve (online price$25- Diagnostic test for Check Engine light was $179. This is free at other Ford dealerships. Wanted to charge me $250 for a purge valve (online price$25-$50) around $400 for labor (not a time consuming job) and another $200 plus to "clean valves" or some such nonsense. I recognize the need to make a profit, but this is beyond gouging. I have since taken it to another garage where I got free diagnostic testing and was charged $235 for the parts, labor, and replacement. More