ALM Kia South

This dealership was very clean, positive energy and very friendly and nice salesmen. I had a very good experience and everyone were very intensive to meet the needs of my experience. My salesman Peoples is friendly and nice salesmen. I had a very good experience and everyone were very intensive to meet the needs of my experience. My salesman Peoples is the MAN !!!! Hands down the best salesman around. You tell him what you want and he makes it happen !!!! I felt like family just walking through the doors by how everyone was smiling and ready to get to work. More

I have some negative and some positive comments. The time that I had to wait was much shorter than I anticipated. The man whom I first met with was extremely friendly,helpful, and patient. When my c The time that I had to wait was much shorter than I anticipated. The man whom I first met with was extremely friendly,helpful, and patient. When my car was ready I expected it to look brand new, because the man told me that my car would be vacuumed and cleaned up. My car was exactly how it was when I gave him the key and he didn't tell me anything about what work was done to my car nor did he give me any kind of paperwork telling me what was done. . More

Benjamin is by far one of the most above and beyond sales man they have at this location. 5 stars. man they have at this location. 5 stars. More

First I need to say in sixty years, I have purchased between 9 and 10 cars, either for myself or others. This was easily the worst car-buying experience I have ever had. Kevin was HORRIBLE!. He can't between 9 and 10 cars, either for myself or others. This was easily the worst car-buying experience I have ever had. Kevin was HORRIBLE!. He can't do basic math and kept telling me how many thousands of cars you sell each month. Hey Kevin, guess what, the only car I'm interested in is the one I'm buying. He FORGOT to send us to the Finance department on the night we were trying to make the purchase but did remember to offer my 28 y/0, very attractive niece a ride home. This deal was only saved by the Finance Gentleman at the end who understood how to talk to people, This deal was fraudulent, what I mean by that is I texted your sales manager and final number (because I was so tired of the back and forth) and asked "Deal"? He texted me back "OK deal". Guess what, that is not the deal I got. I mean it is literally in writing. I am less than impressed with both your Sales Manager and General Manager who would not speak to me by phone and only one would agree to text. The GEneral Manager remained TOO BUSY! More

The General Manager is not trustworthy. Purchased a challenger and part of the deal was to replace the splitter and roof trim on the car. Took the challenger in when the parts came in and t Purchased a challenger and part of the deal was to replace the splitter and roof trim on the car. Took the challenger in when the parts came in and they said it would take a couple of hours. The job took all day and they never finished the work. The trim piece never was painted on the roof and it was damaged. Do not know why it was damaged when it was new. The front splitter they did not know how to remove the old properly and had to take the entire front end off. I was sitting in the dealership for hours and I periodically went to check on the car. I went to the general manger to voice my concerns twice and he was wanting tell me they knew what they were doing. I checked on my car one time and they had my front bumper thrown on top of tool boxes working on it scratching the front end clip. I went to the general manager again to tell him about how they were treating my new vehicle and he said all was ok. Like I was stupid. I was telling him that my 2 hour repair job lasted for 9 hours and they were not done yet. The general Manager went to check on my vehicle for the last time and came back and said that they had scratched up my front clip and would need to be painted over to fix the problem. The roof trim was not painted as well. I was so mad by the time I left that day. They treat you and your car like crap. I made another appointment to come back for the rest of the incomplete work. I Live almost 2 hours away and what and they wanted me to leave the car until completed. I have never met such incompetent people. They did not know how to fix my car. When I took it in to do the we owe you from the initial deal purchase ,they did not even have a clue what was involved. I got home that day sent the general manager a not that I would not be back and would have the repairs made at my expense some place else. A reputable body shop. It is a shame you spend $50,000 on a vehicle and in stead of fixing a few things on it they damage it. I would never recommend this out fit. AML SOUTH SUCKS !!!! More

Not professional,the business is ran like a buy here pay here lot,won’t buy here again. here lot,won’t buy here again. More

Great service all around. The staff was very friendly. I could not be happier with my new car. The staff was very friendly. I could not be happier with my new car. More

Great courtesy and service. Welcomed and explained all of the work that was done in the car. Welcomed and explained all of the work that was done in the car. More

Jerome was Great and very patient with me while I was being indecisive. Thank you being indecisive. Thank you More

Good job and thank you for your good take care Mr Marcus did wonderful job 👍 Marcus did wonderful job 👍 More