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ALM Kia South
Union City, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,091 reviews
Normally I would give them a 4 star rating, unfortunately this last service visit was a long and frustrating experience. There was a lack of good communication between the dealership and myself and often fel this last service visit was a long and frustrating experience. There was a lack of good communication between the dealership and myself and often felt mislead by the staff when it came to progress updates being given to me. End the end the repairs were made and I am happy to have my car back. I will state that when I was able to speak with the Service Manager that the car repair experience did turn around and he was very helpful in getting the job done and getting my car back to me in a timely manner after our 1st conversation. More
The salesman was very helpful with what I asked of him, he put it together with my information without me being there all day. The ending of this story I have a 2023 Forte and loves it. he put it together with my information without me being there all day. The ending of this story I have a 2023 Forte and loves it. More
Scott (Used Car Service Manager) went above and beyond to provide quality service. Very pleased with his customer service as well as the service that was provided. He personally compensated me for my inconve provide quality service. Very pleased with his customer service as well as the service that was provided. He personally compensated me for my inconvenience 👌🏽 I definitely recommend Scott & ALM Kia South❤️ More
Excellent customer service . The staff is always courteous and helpful. I know I have a choice in dealerships but this is my dealership! The staff is always courteous and helpful. I know I have a choice in dealerships but this is my dealership! More
It shouldn't be so hard to speak to customer service on the phone. no one answers. voice mailbox is always full. will go elsewhere for future services. I I called the marietta location in frustration. an the phone. no one answers. voice mailbox is always full. will go elsewhere for future services. I I called the marietta location in frustration. and someone called me back the same day. More
This was my first experience with Kia service department, and it was a very positive experience! I was received in a very positive professional way! I was kept informed about the timing, which was very good and it was a very positive experience! I was received in a very positive professional way! I was kept informed about the timing, which was very good and appreciated. More
My experience was really great! They was so kind and helpful and took my situation of repairing my credit as first priority. Highly recommend them. They was so kind and helpful and took my situation of repairing my credit as first priority. Highly recommend them. More