ALM Kia South

Sales rep very thorough. Worked everything out and was persistent on making me happy. process went very smoothly. Worked everything out and was persistent on making me happy. process went very smoothly. More

The intake process and the communication (text updates in the service process) were very good. Telephone communication was inadequate when I felt the need to contact someone. I was sent to a voice mail box t the service process) were very good. Telephone communication was inadequate when I felt the need to contact someone. I was sent to a voice mail box that did not accept messages (fail). The vehicle was repaired and I was impressed with all of the service checks. I was happy with the repair. In addition to the recall issues (which were taken care of) and the needed service work, I had to replace a new tire that was damaged on my way to ALM Kia South. I authorized them to replace the tire with one that matched my new set and was willing to spend the extra money if necessary (which wasn't, although the new replacement tire slightly exceeded the cost of the damaged tire). But, they installed a Hankook tire (I completely understand that a Korean care dealership would want to install a Korean Co. tire....probably due to discounts they earn) instead of a Continental tire as I had requested. Outside of the inability to speak to someone and the tire....I was quite happy. More

Very thankful for Mr. Steven. He is very knowledgeable and very nice and respectful. I appreciate all his assistance. Steven. He is very knowledgeable and very nice and respectful. I appreciate all his assistance. More

My experience with Kia Alm Was amazing I really enjoy the way they made buying my car so easy way they made buying my car so easy More

They were working for me until night time and they are so kind to help me kind to help me More

Got a great price on the Kia Telluride that we were looking at. Thanks guys! looking at. Thanks guys! More

My experience was great. I was in and out in less time than quoted. Very nice staff I was in and out in less time than quoted. Very nice staff More

The sales experience with the dealer was professional and a good experience. Great responsiveness and transparency during the process. Would recommend this dealership to a friend a good experience. Great responsiveness and transparency during the process. Would recommend this dealership to a friend More

The service center personnel were quick and thorough in explaining procedures and understanding my requests for my car. Where I think improvements can be made is outside signage in the front of the dealers explaining procedures and understanding my requests for my car. Where I think improvements can be made is outside signage in the front of the dealership pointing the way to the service department entrance. Additionally the service center would be much more professional if the service agents cleaned up their work areas to look uniform and not “junky” with personal paraphernalia and mementos. More

ALM Kia South was very helpful in helping me to assist my son in building his credit score and purchasing a car. Thanks for everything. son in building his credit score and purchasing a car. Thanks for everything. More