ALM Kia South

Nice service. Nice dealership. But it took 2 hours to do a software update. I’ve been in and out of this very dealership in 45 minutes for a software update before Nice dealership. But it took 2 hours to do a software update. I’ve been in and out of this very dealership in 45 minutes for a software update before. More

Marilyn was amazing and so patient. She answered all my question. I will be back She answered all my question. I will be back More

I purchased a car for my father-in-law on 6/28/2024. The temporary tag expired in August and I called the tag office to see where my tag was at and they said that nothing had been sent over from the dea The temporary tag expired in August and I called the tag office to see where my tag was at and they said that nothing had been sent over from the dealership. I called the dealership and they said there was an error on their end on where the car was to be registered. (This response was given after I tried to call the dealership for several days trying to get in touch with someone). I spoke to Angel who then referred me over to Jaylynn. He mailed me some documents to sign again. I signed it and sent it back the very same day via the return envelope that was sent. It is now a month later and I called my tag office again. Again, they said they have nothing from the dealership. I called the dealership and Jaylynn said he would call me back, he has not. I called the corporate office and they said they have not received anything from the dealership as well. I called the office several times to get in touch with someone, but I have been unsuccessful. I am extremely frustrated and tired of going back and forth. I need this resolved. I have also paid in full over a month ago and the tag office said they have not received any information on that either, or anything from Kia releasing the title. I need this to get taken care of. I have purchased several cars from other dealerships before and I have never experienced such unprofessionalism and lack of willingness to help on something that I had paid the dealership to take care of. We finally received the tag 4 months later and we are still waiting on the title. More

Great attitude and Behavior from the customer service team, very attentive and considerate when it comes to providing information and attention team, very attentive and considerate when it comes to providing information and attention More

I regret to inform you that my experience with this dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options car dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options carefully before making a purchase here. My impression is that the professionalism exhibited by the staff was lacking, which contributed to my dissatisfaction. In my opinion, Alm Kia does not represent the standards one might hope for in a car dealership. More

Customer service is friendly. Dealer is always clean. Waiting area is spacious with coffee for customers. Keep you updated with text regarding your vehicle Dealer is always clean. Waiting area is spacious with coffee for customers. Keep you updated with text regarding your vehicle More

Uryah was my sales rep she has outstanding customer service!!!. Made me feel safe and confident about my purchase. She has GREAT ENERGY and EXPERTISE! I recommend her for anyone interested in purchasin service!!!. Made me feel safe and confident about my purchase. She has GREAT ENERGY and EXPERTISE! I recommend her for anyone interested in purchasing a vehicle she’ll make you feel right at home her personality and natural beauty helps! More

Worse dealership ever. They switched my lender on me to one with a higher interest rate. I had to refinance to get my lower rate back. Don’t go there. They switched my lender on me to one with a higher interest rate. I had to refinance to get my lower rate back. Don’t go there. More

I had a awesome car buying experience at Kia South Union City Thankyou Jawon Shaw City Thankyou Jawon Shaw More

All of the people including the car salesman are so friendship and good at following up. friendship and good at following up. More