ALM Kia South

My sales Rep Stefone is truly one of a kind . .He gave great customer service and made everything so easy. I would highly recommend him to anybody if they ever consider getting a car.. I really ap .He gave great customer service and made everything so easy. I would highly recommend him to anybody if they ever consider getting a car.. I really appreciate his help. He made sure I got exactly what I want and I truly thank him for his help. More

Waited 2. 5 hours for a basic oil change! Also, the car was NOT washed, even though it was written on the invoice. 5 hours for a basic oil change! Also, the car was NOT washed, even though it was written on the invoice. More

I bought audi A6 2019 ,didn't pay attention to the dashboard was pealing from each side ,I drove the car from atl. To home sc the car stopped completely had to tow it ,needs alternator I text the sale dashboard was pealing from each side ,I drove the car from atl. To home sc the car stopped completely had to tow it ,needs alternator I text the sales lady to call me back but she didn't then I call the manger five time left messages No call return ,tell now ,very bad customer service all together 😑 don't recommend this dealership. More

It was an easy to get an appointment after the snow. My son took the car in and he didn’t have any issues to occur. Thanks for being availability and quality service. My son took the car in and he didn’t have any issues to occur. Thanks for being availability and quality service. More

Great customer service love the fast passing o waiting long time .people and the team are top tier long time .people and the team are top tier More

Very friendly agents , I was welcomed from the time I arrived at the Lot, sales man and manger worked hard to get me the best deal and interest rate, very familiar with the car I wanted to Purchase. i gi arrived at the Lot, sales man and manger worked hard to get me the best deal and interest rate, very familiar with the car I wanted to Purchase. i give them a 10 out of 10 More

A great experience with no pressure. I would go back for another car without a doubt. I would go back for another car without a doubt. More

Did not let me know about required maintenance and also cause my check engine light to come on by not properly fixing things back after maintenance. My dashboard and also another issue that required a mech cause my check engine light to come on by not properly fixing things back after maintenance. My dashboard and also another issue that required a mechanic to fix More

I would give it 0 stars if it was an option. ALM couldn’t find the second key or the owners manual when I purchased the telluride, but promised they would have both items the next morning. It ha ALM couldn’t find the second key or the owners manual when I purchased the telluride, but promised they would have both items the next morning. It has been 3 months since the purchase and I still haven’t received the second key or the owners manual. No one will return calls. KIA’s customer service is also worthless as all they say is “the dealership is responsible for those items” and ALM won’t return their calls either. I will never buy another vehicle from ALM or another KIA. It is baffling to me that I can’t get resolution on these two things after spending $60k on a new vehicle. More

It was a great experience, they were attentive and knew what they were doing. I do appreciate their professionalism!! what they were doing. I do appreciate their professionalism!! More