ALM Kia South

Our salesman Rick Little was great, and that was about it. We spent WAY TOO MUCH time at the dealership on 2 different days. I will encourage folks I know looking at Kia vehicles to absolutely avoid the it. We spent WAY TOO MUCH time at the dealership on 2 different days. I will encourage folks I know looking at Kia vehicles to absolutely avoid the Kia dealership in Union City. On the southwest side of Atlanta, there is a brand new dealership in Sharpsburg on Hwy 34 (Lou Sabh) that cannot possibly be as bad as our experience was at ALM Kia South. Lesson learned for sure. More

Easy and quick. Great advisor. He kept me well updated on the status with calls and text. Great advisor. He kept me well updated on the status with calls and text. More

Makeria (sorry spelled her name wrong) was very helpful with purchasing my 2025 Kia 4!! This wasn’t the original car I wanted but was one of the cars on my list. with purchasing my 2025 Kia 4!! This wasn’t the original car I wanted but was one of the cars on my list. More

My sales person was extremely knowledgeable and helpful. He was friendly and made the process Easy and efficient He was friendly and made the process Easy and efficient More

We enjoyed working with our salesperson Dey. She was very knowledgeable, helpful, and friendly. We appreciate the dealership working with us to get a good price on our new car. Good dealershi She was very knowledgeable, helpful, and friendly. We appreciate the dealership working with us to get a good price on our new car. Good dealership. Good folks! More

Jawon Shaw was an amazing salesman. He went above and beyond. However, I have my reservations about the dealership. I bought my car on Nov 30th and today Dec 31st, I found out the deale He went above and beyond. However, I have my reservations about the dealership. I bought my car on Nov 30th and today Dec 31st, I found out the dealership just submitted the registration to the County Tag Office when I called to find out why I hadn’t received my license plates. Obviously, the Business Manager Kenneth Dukes dropped the ball. On top of that, I took my car in on Dec 6th for a recall that you’d think they would have took care of while the car was sitting on their lot. Well as of now the recall has not yet been resolved although they claimed to have fixed the issue while I sat there. And I’ve called them three times over the last few weeks and I’m waiting on the warranty paperwork work from Service Advisor Jeril Lymon. This is very concerning considering I purchased a used 2023 Kia Telluride from this dealership and I’m still waiting for Chase the Service Manager to reach out to me when the replacement weather stripping is back in stock and available for for vehicle as promised. One thing I can say is Chase came through on replacing the roof racks that were missing keys at the time of purchase. However, I am willing to change the dealership rating if/when the service dealership resolves the issues I’ve listed. More

I had a great experience. The wait time was a little longer than I would have liked but other than that no complaints. The wait time was a little longer than I would have liked but other than that no complaints. More

Excellent service. Attendant was at my car to service me for my appointment as soon as I arrived. Attendant was at my car to service me for my appointment as soon as I arrived. More

Horrible service and horrible communication. They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to see what was going on and they told us “a part was missing” and asked us where it was. We explained nothing was missing when we dropped it off. They later found it in their mechanic shop area. We felt with over 3 managers and 5 specialist. Every-time we got a new promise but nothing was ever fulfilled. We had to call corporate twice. It was a horrible experience. To the point I don’t ever buy another Kia again. Just to be sure I don’t have to deal with them. I absolutely hated dealing with them. They never picked up the phone. They never called when they said they would. Everytime I wanted some king of update, I had to drive an hour up there everytime to talk face to face because they never called back or picked up the phone. Just horrible. More

I had 2 salesman. One was ok and the other was trash! When the car I purchased was taken to get emissions, the girl stopped to get food so the car smelled like the foo One was ok and the other was trash! When the car I purchased was taken to get emissions, the girl stopped to get food so the car smelled like the food she had gotten. I was told that a break light and front lamp was ordered for the car and that I’d be contacted when the parts came in. It’s been almost a month and I have not been contacted. I also requested a key fob for the car because I was only given a valet key. That also did not happen. Needless to say, I will not be car shopping here again. More