ALM Kia South

Excellent service. Attendant was at my car to service me for my appointment as soon as I arrived. Attendant was at my car to service me for my appointment as soon as I arrived. More

Horrible service and horrible communication. They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to see what was going on and they told us “a part was missing” and asked us where it was. We explained nothing was missing when we dropped it off. They later found it in their mechanic shop area. We felt with over 3 managers and 5 specialist. Every-time we got a new promise but nothing was ever fulfilled. We had to call corporate twice. It was a horrible experience. To the point I don’t ever buy another Kia again. Just to be sure I don’t have to deal with them. I absolutely hated dealing with them. They never picked up the phone. They never called when they said they would. Everytime I wanted some king of update, I had to drive an hour up there everytime to talk face to face because they never called back or picked up the phone. Just horrible. More

I had 2 salesman. One was ok and the other was trash! When the car I purchased was taken to get emissions, the girl stopped to get food so the car smelled like the foo One was ok and the other was trash! When the car I purchased was taken to get emissions, the girl stopped to get food so the car smelled like the food she had gotten. I was told that a break light and front lamp was ordered for the car and that I’d be contacted when the parts came in. It’s been almost a month and I have not been contacted. I also requested a key fob for the car because I was only given a valet key. That also did not happen. Needless to say, I will not be car shopping here again. More

As soon as I walked through the door I was greeted. My service did not take long either. The store was clean and my service advisor Mr.Brooks was extremely friendly and helpful My service did not take long either. The store was clean and my service advisor Mr.Brooks was extremely friendly and helpful More

I signed paperwork put money down has been driving this vehicle for about 3/4 weeks now that want me to bring it back these ppl has been so far deep in my personal life asking questions on things that’s vehicle for about 3/4 weeks now that want me to bring it back these ppl has been so far deep in my personal life asking questions on things that’s not relevant to car buying at all the worst mistake I’ve ever made I wouldn’t recommend no one to AlM KIA South Bad business bad experience More

Since DEC 4, 2024 dealership never send me my 2nd key as they promised me to send by FED-EX.. I found 2nd row headrest old and discolored, I did send picture to Sales person. I contacted dealership many tim they promised me to send by FED-EX.. I found 2nd row headrest old and discolored, I did send picture to Sales person. I contacted dealership many time, nobody answer phone. mailbox is full. KIA customer care case# 16903243 was opened. dealership don't answer KIA customer care phone calls either. ALM KIA IS a biggest KIA dealer in Georgia. I Don't know how will they provide good service until I own this brand new vehicle. spend more than 3 hour when I purchased this car. spend more than 2.5 hour when I pick up the car. I Had VERY VERY BAD EXPERIENCE. NEVER EVERY THINK ABOUT KIA VEHICLE. YOGESH PATEL..... More

My sell lady was fantastic . We tested drove the car she explained the main features to me on the test ride I give her 10 star We tested drove the car she explained the main features to me on the test ride I give her 10 star More

The environment was clean and welcoming. I appreciated the service I got while shopping there. I appreciated the service I got while shopping there. More

Several questions that were asked were never answered. Voicemails left were seldom returned. Vehicle purchased was reduced in price on line after purchase but before pick up. Would definitely not purchas Voicemails left were seldom returned. Vehicle purchased was reduced in price on line after purchase but before pick up. Would definitely not purchase another vehicle there! More

Quick negotiations and fair pricing. Had the vehicle ready to go so all we had to do was test and buy. Had the vehicle ready to go so all we had to do was test and buy. More