ALM Kia South

They are all lazy in my opinion. Nothing gets done right. would not recommend to anyone. Nothing gets done right. would not recommend to anyone. More

I’ve needed Jimmy to call me back about the engine replacement through voicemail and through Tracie R. No luck. I understand you’re busy but this is as if you can care less about the service needs of replacement through voicemail and through Tracie R. No luck. I understand you’re busy but this is as if you can care less about the service needs of customers. More

I appreciate the service and ensuring I got in and out when I didn’t have an appointment! when I didn’t have an appointment! More

Speedy and excellent customer service. Tracy was friendly and immediately as I arrive she came out to greet me and address my concern. Tracy was friendly and immediately as I arrive she came out to greet me and address my concern. More

My advisor had great customer service and was very helpful. Definitely will be back for service. helpful. Definitely will be back for service. More

The customer service was outstanding. Jeril was very helpful. I got an oil change and it was done in a timely manner. Jeril was very helpful. I got an oil change and it was done in a timely manner. More

I LIKE TO THANK YOU GUYS FOR THE ANGEL THAT WAITED ON US Stefonne Jenkins He really keep us up to date that was going on what a blessing he was Thank you so much for helping us get through getting a brand Stefonne Jenkins He really keep us up to date that was going on what a blessing he was Thank you so much for helping us get through getting a brand new car YOUR spirit was so beautiful words can't express the way we feel Thank you keeping us up on everything that was going on with the car Again Thank you guys for the Angel that welcome us and help us get a car May God keep Blessing through out your career God is Good More

Very grateful for the good customer service that the professional team and staff of this dealership kindly made me experience professional team and staff of this dealership kindly made me experience More

address in response in hopes of getting some resolve. I bought a Kia Optima 10/2 with partial cash and a check from Navy Fed. I left the dealership with a drive out tag Date of 11/16/2024 11/16 I bought a Kia Optima 10/2 with partial cash and a check from Navy Fed. I left the dealership with a drive out tag Date of 11/16/2024 11/16 came and I called and was advised they were working on the title and to visit the Motor Vehicles Office to get a 30 day extension.  I left work to go the Tag Office (due to no fault of mine) and was given an extension to 12/16 which is fastly approaching. Navy Fed is now emailing me threatening to raise my interest rate due to not receiving the title after 2 months. Fast forward to last week, I called and was told that they were in contact with the previous lien holder and they are sending it effective last Thursday which means 11/21. I started calling back this week and asked for a manager who claimed he would call me back on Tuesday 12/9. No call back. I called yesterday and a voicemail came on in the Tag and titles department that is full. I then called the dealership yesterday and spoke with Kyle who advised me to call him back this morning.  I called him as advised provided all my info and no return call as of now. 2 managers no call back, a voicemail that is full, and my college African American son about to be driving on an expired Tag in 5 days. Saddest part is i need another car for my daughter and I promised Jeremiah I would purchase from you guys but that will not happen. The amount of unprofessionalism is absurd! More

Great service. Got what I needed in a great amount of time. Will be back Got what I needed in a great amount of time. Will be back More