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6th Avenue Honda - Service Center

Stillwater, OK

4.4
505 Reviews
Call Service Center (405) 571-0952

505 Reviews of 6th Avenue Honda - Service Center

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January 20, 2025

My car is oddly working worse after my service (was working fine before, but is making weird sounds and having problems shifting after), and the communication was not great. I was also quoted the incor More

by bbbrown1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nolan Higgins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

6th Avenue Honda responded

Hello, Thank you for providing feedback. I want to apologize that your experience was not favorable and I would like to learn more. Based on your feedback, I would need additional details to further help. As time permits, please call Blake Harlin at 405 571 0575 (Service Manager) and provide details, so we can create a solution. Sincerely, Jason Banister JBanister@6thAvenueHonda.com

January 18, 2025

The service department is always under new management & does not keep up with my service accurately. I feel like my car has had issues based on the service I have gotten here. I will not ever purchase from More

by autumninok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nolan Higgins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

6th Avenue Honda responded

Hello, Our goal is always to exceed all expectations and it is my hope with some clarity, we can exceed your expectations as well. I do show you purchased your vehicle with us in 2020 and we are appreciative for your purchase. I also show you brought your vehicle to us for the included oil changes for 3 years, but I do not show any concerns ever brought to our attention or voiced. Based on your written feedback, I would need additional details to further help. As time permits, please give me a call or e mail. I would like to visit with you, get details and help with a solution. Sincerely, Jason Banister JBanister@6thAvenueHonda.com

January 18, 2025

Everything was handled in a quick efficient manner. Very good customer service in every area. More

by Jshannon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Harlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Jim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

6th Avenue Honda responded

Thank you, Jshannon33, for your great feedback! We’re thrilled to hear that everything was handled efficiently and that you received excellent customer service. We appreciate your business and look forward to serving you again!

January 18, 2025

Did a great job on getting everything done on time. Everything was done like promised. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Harlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Jim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

6th Avenue Honda responded

Thank you, John, for your feedback! We’re glad to hear everything was completed on time and as promised. We appreciate your business and look forward to serving you again!

January 17, 2025

Blake took care in explaining to my daughter and I the complications of our car More

by ginacrhernurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Harlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

6th Avenue Honda responded

Thank you, Gina! We're glad Blake provided clear explanations and took great care of you and your daughter. Let us know if you need anything else!

January 16, 2025

Nolan was exceptional at explaining what was going on with the car and ensuring the problems were remediated. They took their time to make sure the job was completed thoroughly. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

6th Avenue Honda responded

Thank you for sharing your experience! We're glad Nolan provided clear explanations and ensured the job was done thoroughly. We appreciate your feedback!

January 15, 2025

At service last week they left the oil filler cap off. When I called to talk to tem about it, my call was not returned UNHAPPY!!! More

by rosebuddy3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane McCune
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dr. Jason Banister
2.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Harlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Higgins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Jim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

6th Avenue Honda responded

I first want to apologize for your experience and thank you for bringing this to my attention. We do care and value all of our customers; and, I am sorry we fell short of our actions showing that. I do hope you return and give us the opportunity to provide the experience we want all of our customers to feel. With that said, I would like to offer a coupon towards your next oil change. Please e mail or call me with the details of when you were in, who you called and left messages with. Once I receive and visit with my team, I will follow up. Best regards and I hope you visit us soon. Sincerely, Jason Banister 405 338 9822 JBanister@6thAvenueHonda.com

January 15, 2025

Being Greeted by Bear was the first amazing thing. Great atmosphere and awesome customer service!!! More

by Kbrownnp18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dr. Jason Banister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Harlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Jim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

6th Avenue Honda responded

Thank you! We're so glad Bear made a great first impression and that you enjoyed the atmosphere and service. We appreciate your feedback!

January 15, 2025

Staff were kind and service was good, but waited 3 hours for an oil change. More

by maggiekathleen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

6th Avenue Honda responded

Thank you for your feedback, MaggieKathleen7. We're glad to hear you found our staff kind and the service good, but we apologize for the long wait. We’ll work on improving our efficiency to provide a quicker experience next time!

January 10, 2025

They’ve always taken good care of me, while other repair shops have tried to upsell me for things I didn’t need, this shop has been honest with me and has always exceeded my expectations. One shop told me I More

by Amarquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Harlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Jim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

6th Avenue Honda responded

Thank you for your trust and loyalty, Amarquez! We're so glad to hear that we've been able to provide honest and reliable service for you. It's great to know we've helped keep your vehicle running smoothly. We look forward to continuing to exceed your expectations!

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