Outstanding service, everything was quick and easy, will
be returning here for service again in the future
be returning here for service again in the future
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by cstevens968
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2026 -
6th Avenue Honda responded
Thank you for the great feedback! We're glad Becky, Nicholas, and our service team made your visit quick and hassle-free. We look forward to welcoming you back for your future service needs!
1st experience wasn't so good this time was way better.
Attitude makes a big difference. Everyone has bad days.
Attitude makes a big difference. Everyone has bad days.
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by TOMICHAMA1971
Verified Customer
Verified Customer
Other Employees Tagged:
Nicholas Deloach
Oct 14, 2026 -
6th Avenue Honda responded
Thank you for giving us another opportunity to provide a better experience! We're glad Nicholas helped make this visit a positive one, and we appreciate your understanding and thoughtful feedback. We look forward to continuing to earn your confidence with every visit.
Found what I wanted and deal was made fair.
Service dept mgr very helpful and effective.
Service dept mgr very helpful and effective.
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by rpd41
Verified Customer
Verified Customer
Other Employees Tagged:
Nicholas Deloach
Oct 09, 2026 -
6th Avenue Honda responded
We're glad you found what you were looking for and felt the deal was fair! It's wonderful to hear that Nicholas and our service team were helpful throughout your visit. Thank you for choosing 6th Avenue Honda, and we look forward to seeing you again!
I took my Honda Pilot in to have them look at the air
conditioner, which had started blowing hot air when the car was idling. I decided to wait since the employee said, yes, we can look at it now. TWO
conditioner, which had started blowing hot air when the car was idling. I decided to wait since the employee said, yes, we can look at it now. TWO hours later I was presented with a repair estimate for all sorts of things I did not ask for, nor want looked at. I asked if the air conditioner was fixed and was told no. So silly me, I left my vehicle there so they could look at it more. The next day I was finally told I needed to replace the AC compressor. I think they could have told me this in the first place without making me wait two hours the day before. So what do they do? Take the car to the back and let it sit there while working on other cars? Needless to say, this dealer will not be replacing the compressor. I am taking my car somewhere else where the cost will be $900 less. My family is done with taking our cars to this dealer for repairs or maintenance.
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by DSRICKMAN
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
6th Avenue Honda responded
Mr. Rickman thank you for taking the time to make us aware of your concerns regarding your Pilot’s AC. We always do a multipoint inspection on every vehicle that comes thru the shop to ensure there are no safety concerns or recalls that have to be addressed while the vehicle is in the shop. This is a common practice at all franchise dealers. Per Honda’s shop diagnostic manual, they inspected your AC did a A/C Evacuation and recharged it with a dye kit to see where the leak was coming from. Sometime the dye leads them to a hose or something simple to fix, but that is an overnight process. I am very sorry they did not explain to you thoroughly. The following day they inspected it again and there was no dye visibly coming out of the system. At that point the shop manual recommends replacing the AC Compressor. We gave you a quote using OEM Factory parts for your Honda. I understand that may have been a little pricier than you were expecting, but everything that was performed and quoted was directly out of the Honda Service Repair Manual. I do apologize that you had to wait for your vehicle. If it would have been a hose or something simple, we could have gotten it repaired while you waited and gotten you out in a timely manner. I understand that you may feel we did not have your concerns at heart, but I assure you we did and do. If you would like to discuss how we can make this right please give me a call. Ask for Bill Taber.
I had an 8:30 am appointment for an oil change and tire
rotation, and to replace the locking lug nuts with non-locking lug nuts. They finished and I left the dealership at 12:30 pm, with on 4 lug nuts on e
rotation, and to replace the locking lug nuts with non-locking lug nuts. They finished and I left the dealership at 12:30 pm, with on 4 lug nuts on each wheel. At 12 pm all the service people were sitting around eating pizza and I lost my xxxx and I ask Nicolas what good it did for me have an 8:30 am appointment if it takes this long, he then told me they only had one technician that day (that would have been nice to have been told at 8:30). I ask him why they book so many appointments if they only have 1 tech working, he allowed that he didn't make the appointments. Im fairly sure he's the one that made the appointment earlier in the week. Anyways, it's the last time I will be taking my vehicle to this dealership.
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by david1984
Verified Customer
Verified Customer
Other Employees Tagged:
Nicholas Deloach
Oct 08, 2026 -
6th Avenue Honda responded
Mr. Crawford I wanted to thank you for bring these issues to my attention. Staffing is an issue a lot of dealers struggle with as there has been a significant decline in technicians nationwide. We have recently added Mobile Service to help with issues like booking. Mobile Service frees up our workload in the shop and allows vehicles to move in and out much quicker and so far it has proven to be very helpful in that regard. We try to get every car in and out in a timely manner but sometimes we fail and I’m sorry we could not provide you the level of speed you expected. As far as technicians eating pizza; it was Saturday and we do not allow them to leave the lot on a Saturday, so we feed them every Saturday. I am sorry they were eating within sight of a customer. I have stopped that from happening, and now they eat upstairs in our conference room. I would love to discuss this with you in effort to regain your trust. Please give me a call when you have the opportunity. Ask for Bill Taber.
I have nothing a b c d e f g h i j k l m m
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by Ljf_22
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2026 -
6th Avenue Honda responded
Thank you for choosing 6th Avenue Honda and taking the time to leave us a review. We’re glad we could assist with your service needs and hope to see you again!
Fair price, good communication, except for not receiving
the final text telling me that the car was ready. No big deal.
the final text telling me that the car was ready. No big deal.
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by sissonm
Verified Customer
Verified Customer
Other Employees Tagged:
Nicholas Deloach
Sep 14, 2026 -
6th Avenue Honda responded
We’re glad Nicholas provided fair pricing and good communication throughout your service visit. Thank you for your understanding regarding the missed final text, and we look forward to providing an even smoother experience next time!
I was kept informed as service was being done.
Everyone was very friendly. I was not pressured to have additional work done.
Everyone was very friendly. I was not pressured to have additional work done.
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by staatsandi77
Verified Customer
Verified Customer
Other Employees Tagged:
Nicholas Deloach
Sep 14, 2026 -
6th Avenue Honda responded
We’re glad Nicholas kept you informed throughout your service and made the experience friendly and pressure-free. Thank you for choosing 6th Avenue Honda, and we hope to see you again!
Was able to get an appointment that worked either my
schedule! They did a thorough check and let me know things that needed to be addressed! Let me know about a recall and did it that same day! Needed t
schedule! They did a thorough check and let me know things that needed to be addressed! Let me know about a recall and did it that same day! Needed to ordered tires and did so and called me that next week to schedule to get them put on!
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by MCECMCPEEK
Verified Customer
Verified Customer
Other Employees Tagged:
Nicholas Deloach
Aug 27, 2026 -
6th Avenue Honda responded
We’re glad Nicholas and our service team could accommodate your schedule, take care of the recall, and keep you informed about your vehicle’s needs. Thank you for trusting us with your Honda, and we’ll be happy to help whenever you’re back in!
I've had service at 6th Avenue Honda several times.
The service I've received there has always been great. They are courteous, efficient, and very thorough in getting my car fixed the right way. Always
The service I've received there has always been great. They are courteous, efficient, and very thorough in getting my car fixed the right way. Always nothing but positive and the job done right every time I've been there.
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by bainserna
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
6th Avenue Honda responded
It means a lot to hear that you’ve consistently received courteous, efficient, and thorough service from our team. Shane, Blake, Nicholas, Bill, and everyone at 6th Avenue Honda are grateful for your continued trust, and we look forward to keeping your Honda in great shape for many visits to come!
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2 yrs, 6 mos
