6th Avenue Honda

Dropped off car. Had free coffee chatted with another customer read book Car ready Went hy Had free coffee chatted with another customer read book Car ready Went hy More

The service department was so thorough and very helpful. They got me in right away. Great service. I will be back. They got me in right away. Great service. I will be back. More

The employees were great for the most part. Our finance lady, Stacie didn’t listen when we told her no on the warranty, she continued to push for us to get it, so much so that I was ready to wa Our finance lady, Stacie didn’t listen when we told her no on the warranty, she continued to push for us to get it, so much so that I was ready to walkout and not buy the vehicle. There also needs to be something done with the music selection and volume. It was entirely to loud. And I realize it’s winter, but a little heat would have been great. It was so cold inside. More

My experience with 6th street Honda was great. Making an appointment was easy thanks to Nolan. Day of the appointment everything went smoothly. I liked the text feature. It explained the recommend Making an appointment was easy thanks to Nolan. Day of the appointment everything went smoothly. I liked the text feature. It explained the recommended services in addition to my oil change. This was handy. Nolan Higgins was very helpful through the entire process. I will be back at the dealership for my next oil change. Thanks 6th Street Honda! More

Nolan was great. However, the rest of my experience was terrible. When I arrived to drop my car off as I had to be at work that day, I let them know ahead of time I w However, the rest of my experience was terrible. When I arrived to drop my car off as I had to be at work that day, I let them know ahead of time I would need a ride to work. When my driver was asked to take me to work his response was “let me finish my breakfast first”. I am very appreciative of this service but I did find that very rude and not good customer service. Prior to my appointment I was only aware I needed an oil change, alignment, and rotation (recommended at my last visit). It was known I was money conscious, but I asked to be called if anything else is needed. I was contacted AFTER receiving the oil change, alignment, and rotation and told I need two new tires. At this point I could not do this due to financial reasons. If I would have been contacted prior I would have been able to prioritize the tires as an alignment is pointless if my tires need to be replaced. After picking up my car no one knew where my keys were. My keys were eventually found after I suggested they may be in my car. When I left the dealership I noticed my oil change sticker was not changed so I called and was placed on a 5-10 minute hold.. One week after my services at Honda I got my tires replaced, at that time a print out of my tires alignment was given to me and recommended to take back to Honda because it wasn’t done correctly and one is out of alignment. When I called Honda to ask if the services I paid for could be corrected it was denied. The whole experience was very disappointing as well as the customer service, attentiveness of the employees, and communication. More

Good experience & very helpful finding what I was looking for & helping with all of the paperwork. for & helping with all of the paperwork. More

Disappointed with the amount of time spent at the dealership for a service recall. I made an appointment at 8am and it took 30 minutes to get the vehicle in the shop, 30 minutes to perform the work, dealership for a service recall. I made an appointment at 8am and it took 30 minutes to get the vehicle in the shop, 30 minutes to perform the work, then the vehicle sat outside and I had to wait 30 minutes for them to tell me it was ready. More

The salesmen Jack and Tomas were very professional and informative. The purchase when off without a hitch, thanks to them. Arnold who did the paperwork was also very professional and courteous. informative. The purchase when off without a hitch, thanks to them. Arnold who did the paperwork was also very professional and courteous. More

Everyone was very professional and answered all questions regarding the mechanical issues. Overall, pleased with the experience. regarding the mechanical issues. Overall, pleased with the experience. More