1and2 Automotive
Dallas, TX
277 Reviews of 1and2 Automotive
My experience with 1and2 Auto My experience was very pleasant. My salesman (Dean Witherel) was very patient and worked with me on my payments. I would definitely recommend them to My experience was very pleasant. My salesman (Dean Witherel) was very patient and worked with me on my payments. I would definitely recommend them to anyone buying a vehicle. More
Wasted Time I went there to see a Chrysler 300 and they wanted to make sure I could afford it, so they ran a credit check. They made a big deal about putting 100 I went there to see a Chrysler 300 and they wanted to make sure I could afford it, so they ran a credit check. They made a big deal about putting 100.00 dollars as down payment for a 5K car. I was looking for zero down and no trading. I never got to see the car. The manager told me he has never seen such a high credit score of 868. When he left the office, I told my wife that the limit is 850. I knew he was talking sweet nothings to me. We went to another lot from the same dealer to see other cars. I ended up buying a car someplace else where I was treated without pressure, was able to see the car, and received a better treatment. I got the loan from the financial institution for 2.74% and no downpayment. More
WORSE OF THE WORSE THIS IS THE MOST INSANE AND HORRIBLE DEALERSHIP I HAVE EVER BEEN IN. PLEASE PLEASE GUYS DO NOT BUT A CAR FROM THEM YOU WILL REGRET IT.... i have made THIS IS THE MOST INSANE AND HORRIBLE DEALERSHIP I HAVE EVER BEEN IN. PLEASE PLEASE GUYS DO NOT BUT A CAR FROM THEM YOU WILL REGRET IT.... i have made it my mission to make everybody aware of how much of liars and crooks these people are. its almost unbelievable. right now, i have a car with them and am just trying to make anyone else AVOID THE MISTAKE I MADE. they were so unprofessional with me that i decided to leave a negative review here everyday until i am done paying my car. TOMORROW I WILL TELL THE STORY OF WHAT THEY DID TO ME. NEVER PAID LATE FOR THE LAST 8 MONTHS I HAVE HAD THE CAR. NOT EVEN ONCE. THEY ARE ALL VERY UNPROFESSIONAL. LETS MAKE POEPLE AWARE OF THEM. THESE GUYS WILL RUIN YOUR CREDIT More
DONT WASTE YOUR TIME OR MONEY Purchased a truck which I had to spend money on getting new tires the exact same day. The exact same day the check engine light came on and we were to Purchased a truck which I had to spend money on getting new tires the exact same day. The exact same day the check engine light came on and we were told we had to pay a fee of 100 dollars for them to even look at our truck. Never received our contract!!!! Truck was repossessed after talking to the Manager “Kim” and getting a payment arrangement. The day of me paying my truck note they repossessed it the same day before I even had time to get off work at 6 to pay it. They are Soooooo Slow in the process of purchasing a car. Please listen and read the reviews!!!! I promise these People are a Scam!!!! DO NOT BUY A CAR FROM THEM!!!! More
Horrible. Did not show any compassion for a mother Just lost her son. She was only trying to get information. Concerning the claim. Eddie was horrible Did not show any compassion for a mother Just lost her son. She was only trying to get information. Concerning the claim. Eddie was horrible More
My best WORST experience in USA till date Worst customer experience. You get treated the worst possible way even after buying a car. They take long hours and They make fake promises that th Worst customer experience. You get treated the worst possible way even after buying a car. They take long hours and They make fake promises that they would fix this and that. After receiving their down payment and know that the customer is for sure buying the car, they just ignore you as they already know that the customer has no other option. I would definitely NOT recommend anyone to even visit this place. Bob, General manager is the best to escape from the situation with his fake promises. My bumper is yet to be fixed and I cannot get a hold of any of these guys and now they say that "we never had a written agreement to fix that". After giving them an advance of $1000, i waited for two days to collect the car as they said that it would take time to fix the front bumper. After two days when i went to collect the car, they said that you can take the car now. we will later book an appointment with the body workshop and contact you and we will fix the issue. Now i'm not even able to contact them . They just change words when their work is done. STAY AWAY GUYS!! They deserve a ZERO rating. Hope this review helps someone. This was the best WORST customer service experience i faced till date after coming to USA. I hope atleast now someone responds to this issue. More
My son and I was assaulted by Bib Shoemaker and DJ Johnson.. I was threatened with a teaser and my son was kicked in the stomach by Bob Shoemaker. DJJohnson if it was your mother you would have protected her. No I was threatened with a teaser and my son was kicked in the stomach by Bob Shoemaker. DJJohnson if it was your mother you would have protected her. Now my son is in the hospital because of Bob Shoemaker........God sees all and you all will be punished. More
Horrendous Establishment I went in to look at a 2007 Scion tC on a Friday around 5pm, I had called before to make sure the car was available and spoke with Dean who assured me I went in to look at a 2007 Scion tC on a Friday around 5pm, I had called before to make sure the car was available and spoke with Dean who assured me it was. Upon getting to the dealership I checked in at the front desk and was told to have a seat and dean would be right with me. Dean did not come to speak to me until around 6:15 when another salesmen asked me who I was there to see, he promptly got Dean who came out to tell me he was with another customer (whom I watched him come out and greet right in front of me). I continued to wait for another 30 minutes when Dean came back with the other customer and informed me he had lost her liscense. I asked him if he wanted me to come back the next day and he told me that he would do whatever he could to get me into a car before he left for the day. I decided to leave and come back in the morning. I got there around 9:30 and was greeted by Dean. He couldn't remember the car I wanted to look at even though he had taken all of my information over the phone the previous day. I told him again I wanted to look at a silver Scion tC. He left to go to the lot and came back shortly telling me that the car was wrecked and the second one the had in stock was not on the lot. I was pretty annoyed at this point but took a look at the rest of the inventory online, he wouldn't take me outside to look which I thought was strange. After telling him I didn't see anything in my price range that I liked he tried to offer me a Lincoln and a Nissan Altima which are no where near comparable to a Scion tC. I declined those options and then he asked me how I felt about having a loan so that I could "build my credit". He wanted to sell me a more expensive car and take my $4200 cash and give me an extremely high interest rate on the same quality vehicle I could get for $4200 cash. He became extremely aggressive telling me that I couldn't "hide from full coverage insurance forever" and that I could raise my credit score significantly by taking his offer. I ended up walking out and later bought an 07 Honda Civic with the 117k miles and a clean carfax report from a private seller for LESS money. This is not a reputable business. More
Bed customer service So I called told bring 800 and I d did that they try say no then have the nerve to try give me a 13 year old car for the amount of the New Years The So I called told bring 800 and I d did that they try say no then have the nerve to try give me a 13 year old car for the amount of the New Years They ask for ur id to get information but in reality on to hold it to make sure u don't leave than u ask for us back cause u going to wait they take forever giving it back But was was messed up is that I have some issue on my credit from my identity beening stolen So they say we'll no one will help u with ur issue and a open auto loan or repo One I'm married I can have two auto loans To it's not how they say it it what they say Next he like go let them keep xxxxxxx u around no one will help u with ur credit So I didn't take they 05 300 with over 160 k miles or the 04 Cadillac with over 150 miles Just cause I'm a female u can't play me But I left went to a better place and got a 2012 Chrysler 300 with under 87,000 miles on. It for the same down they was trying charge me for a o5 1000 down My point they lies and belittle people to try get sells no how u handle business I WISH I COULD GIVE THEM NO STARS More
Beware of scammer Literally they will tell youn something good, helpfull story personally, on the other hand they will make you to sign really bad or different document Literally they will tell youn something good, helpfull story personally, on the other hand they will make you to sign really bad or different document or deal. 1 star is too much to give. Stay away!!!!!!! More